Published by Talkroute Inc on Jul 19, 2024

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Why should I report an Issue with Talkroute?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Talkroute Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Talkroute

1. Note: The Talkroute app works by calling an access number through your Android device's regular dialer.

2. Now you can look and sound professional anywhere, while keeping your cell phone number private, with the Talkroute Android app.

3. This requires that you have voice and data access with your service provider for the app to work.

Talkroute Customer Insights

1. Other times you can hear the other person on the call only your self even so I still think it's great.For many years, I forwarded my office line to cell phones and paid the high cost of maintaining a landline.

2. I like this app very much, it's user-friendly, calls directly from contacts and calls very clearly, doesn't drop calls and gets rewarded for using it more often.Until we find Talkroute, we use 3 different types of software to do what it does.

3. (BTW if your company is porting a number this process is a pain , be patient..the support team is very helpful)Would be great if there was a search option for numbers.

4. Its good but need some fine running, for example, sometimes the app does not start with a call and have to go and manually start the app then go back and make the call.

5. 😊Works well to make and recieve business call! Like that it uses regular cell service rather than wifi.

6. I've used a few VOIP solutions over the past few years but always found the voice and call quality to be very limited.

7. The features, reliability, performance, and support are all unmatched in any other program.The new updated also good version!!!I have used many of these but I think this one is the best for its benefits.

8. The talk route system is by far the best I've used in terms of call quality.

9. Exceptional to me!LOVE this app and terrific support!!!!! A very simple app that does what it says and what you expect it to do.

10. Plus, customer service is awesome!I have been using it for three months as our main business phone.

11. The interface is great and the calls work very well.

Steps to Troubleshoot & Fix Talkroute Issues

1. Fix Talkroute Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Talkroute: Restarting the app will resolve most errors.
  2. Update the Talkroute App. Here is how:
    1. On Android goto PlayStore » Search for "Talkroute" » Open Talkroute » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Talkroute » click "UPDATE".
  3. Clear Talkroute app cache: Clearing cached data will force your app to retrieve the latest data directly from Talkroute servers.
    1. On Android, goto Settings » Apps » Select "Talkroute" » click Storage » click "Clear Cache".
  4. Check Talkroute app permissions. If any of these permissions required to use your device's features are disenabled, Talkroute might not work.
  5. Uninstall and reinstall Talkroute. If nothing else has worked, completely uninstall Talkroute then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Talkroute not working


2. Fix Talkroute Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Talkroute be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Talkroute not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Talkroute may not be able to connect to the Internet when running in the background.

Reported Issues