Contact WODProof Customer Service

Why should I report an Issue with WODProof: WOD Recorder & Timer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AbaG Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall user experience with this app is quite poor, save your money and leave.Really great app, loads of interesting content and updates, easy to use and very useful especially for programming workouts and filming for submissions! I experienced some difficulties due to the software on my phone and was amazed with the duty of care I received.

2. Another great feature is the ability to choose a Qualifier workout and it is all set for you, so all you have to do is set up your video and start the timer! The videos automatically save on your device.

3. You can create your workouts, set the type of timer, and record your video with the timer embedded in the video.

4. You can also use a quick timer and choose the type of workout without using the video.

5. Accidentally hit the screen lock button taking my phone off the tripod, and when I unlocked it immediately after, the app had closed without saving my video.

6. The premium plan does not se worth the money and the "coins" feature feels halfbaked - coins are so easy to earn but the rewards you can redeem them for are okay, but don't justify a need to save them up.

7. When you record it, it looks great, then you download to your phone (when max quality is 720p and cameras allowed to record 4k) and colors get mixed and not cleared.

8. But all looks good and clear.. I hope I won't be rejected from the competition because of poor video qualityIt's full of bugs.

9. Though collecting "coins" after a workout is a so frustrating that it often doesn't feel worth the effort (repeated "no internet connection" failures when there is definitely a connection).

10. Chris was extremely helpful and friendly, he got everything sorted for me promptly and efficiently! Many thanks! Regards, James.Love this app for timing workouts and videos! It is easy to use.

11. The app shouldn't force close just because the screen turned off.Bad quality video.

1. Fix WODProof Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart WODProof: Restarting the app will resolve most errors.
2. Update the WODProof App. Here is how:
   1. On Android goto PlayStore » Search for "WODProof" » Open WODProof: WOD Recorder & Timer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WODProof » click "UPDATE".
3. Clear WODProof: WOD Recorder & Timer app cache: Clearing cached data will force your app to retrieve the latest data directly from WODProof servers.
   1. On Android, goto Settings » Apps » Select "WODProof: WOD Recorder & Timer" » click Storage » click "Clear Cache".
4. Check WODProof app permissions. If any of these permissions required to use your device's features are disenabled, WODProof might not work.
5. Uninstall and reinstall WODProof. If nothing else has worked, completely uninstall WODProof then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing WODProof not working

2. Fix WODProof Server issues & Internet Connection

1. Check network connection: An unstable Internet will make WODProof be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to WODProof not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, WODProof may not be able to connect to the Internet when running in the background.