Published by SmartWOD fitness apps on Sep 10, 2024

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Why should I report an Issue with SmartWOD Timer - WOD timer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SmartWOD fitness apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SmartWOD Timer Customer Insights

1. Can be early or late - just finished one workout and it said "last one" when there was still 2 left, so I stopped early 😅 raised it to the devs over a year ago but still the same, so feel I should make make people aware of the shortcoming at this stage as it doesn't seem to be getting prioritized.

2. I just need to be able to conserve battery life and maintain promps while I'm logging my workout reps on other apps.

3. Most other timer apps have some annoying design flaw but I haven't seen anything that bugs me on this one.

4. I have a Tabata on and then it wouldn't alert me when it's my time to rest or workout.

5. Only when I turn my phone screen on, lock screen or unlocked to my home page, does it work.

6. Other than that it's perfect.Great, except the sound getting out of sync with the countdown, especially when the screen is off.

7. When typing long workouts they get cut off from view, despite a lot of available space at the bottom to expandI would have given the app 4 stars but all of a sudden the audio stopped.

8. I've checked the sound setting on my phone and have tried uninstalling and reinstalling the app but to no avail.

9. The app does keeps crashing when trying to select a background image from the phones gallery, but this is mostly a cosmetic issue.

10. The lack of a stop watch is the only reason why I gave it 4 stars instead of 5.Works occasionally when screen is off.

11. I have to make sure I look at my phone in order to see when the timer starts/stops.

Steps to Troubleshoot & Fix SmartWOD Timer Issues

1. Fix SmartWOD Timer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SmartWOD Timer: Restarting the app will resolve most errors.
  2. Update the SmartWOD Timer App. Here is how:
    1. On Android goto PlayStore » Search for "SmartWOD Timer" » Open SmartWOD Timer - WOD timer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SmartWOD Timer » click "UPDATE".
  3. Clear SmartWOD Timer - WOD timer app cache: Clearing cached data will force your app to retrieve the latest data directly from SmartWOD Timer servers.
    1. On Android, goto Settings » Apps » Select "SmartWOD Timer - WOD timer" » click Storage » click "Clear Cache".
  4. Check SmartWOD Timer app permissions. If any of these permissions required to use your device's features are disenabled, SmartWOD Timer might not work.
  5. Uninstall and reinstall SmartWOD Timer. If nothing else has worked, completely uninstall SmartWOD Timer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SmartWOD Timer not working


2. Fix SmartWOD Timer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SmartWOD Timer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SmartWOD Timer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SmartWOD Timer may not be able to connect to the Internet when running in the background.

Reported Issues