Published by SYSTWEAK SOFTWARE on Dec 11, 2024

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SYSTWEAK SOFTWARE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Duplicate Photos Fixer Pro Customer Insights

1. But having spammy notifications that you can't disable within the app is absolutely unacceptable.No longer has the option of selecting a specific folder to scan, only the option to scan the entire phone storage??? Selecting a specific folder is what set this app apart from the others as there are hundreds of duplicate photo remover apps on the play store that scan the entire storage, but only one other app available on the play store that scans specific folders, which makes the other app the only one now that can scan individual folders... Why not use "allow management of all files"?Produces too many duplicates! Because it only scans a whole mobile it picks up intended duplicates - I keep copies of sorted photos involving my granddaughter in 'her' folder as well as in dated folders.

2. First, they removed the ability to scan folders, making it almost useless, now it flat out can't scan for duplicate photos? Why does it exist? OLD REVIEW: It's a great app that does exactly what it says.

3. It keeps asking for permission to access folders every time I use it but even worse is that it doesn't delete photos anymore whether it's from the internal drive or the SD card.

4. STILL WILL NOT RUN A FULL SYSTEM SCAN! The only thing it has let me do is open up some DCIM photo files (NOT all will open) and it will scan that individual file.

5. The scanner finds the duplicates, I provide permission to the folder on my SD card and it says that the files have been deleted.

6. It should be possible to scan a selected folder where unintended duplicates might have crept in.

7. The idea that I'd want too scan 47500 photos instead of 200 is laughable!!!!Brilliant doing what it does.

8. For it to complete the task, you have to pay up annually.It's a great app to locate and eliminate not only identical images but also similar photos with slight differences.

9. I don't see how it's checking for duplicates if it's only reading one file at a time???The last update broke the app.

10. It just returned to showing me all the marked duplicates and taking me to the part where I have to choose between watching a video or buying Premium.

11. After scanning and finding over 7,000 duplicates, I watched the video and confirmed I wanted to delete all the marked duplicates.

Steps to Troubleshoot & Fix Duplicate Photos Fixer Pro Issues

1. Fix Duplicate Photos Fixer Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Duplicate Photos Fixer Pro: Restarting the app will resolve most errors.
  2. Update the Duplicate Photos Fixer Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Duplicate Photos Fixer Pro" » Open Duplicate Photos Fixer Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Duplicate Photos Fixer Pro » click "UPDATE".
  3. Clear Duplicate Photos Fixer Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Duplicate Photos Fixer Pro servers.
    1. On Android, goto Settings » Apps » Select "Duplicate Photos Fixer Pro" » click Storage » click "Clear Cache".
  4. Check Duplicate Photos Fixer Pro app permissions. If any of these permissions required to use your device's features are disenabled, Duplicate Photos Fixer Pro might not work.
  5. Uninstall and reinstall Duplicate Photos Fixer Pro. If nothing else has worked, completely uninstall Duplicate Photos Fixer Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Duplicate Photos Fixer Pro not working


2. Fix Duplicate Photos Fixer Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Duplicate Photos Fixer Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Duplicate Photos Fixer Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Duplicate Photos Fixer Pro may not be able to connect to the Internet when running in the background.

Reported Issues