Published by PickU Corp on Oct 22, 2024

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Why should I report an Issue with PickU: Photo Editor & Cutout?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PickU Corp to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PickU: Photo Editor & Cutout image 1 contact PickU: Photo Editor & Cutout image 2

PickU Customer Insights

1. If you have a background to look at Eid ul Adha wishes today.-⭐ A......when I click the person logo in the top left corner, in the premium templates when I click the templates : Mirror, Inspiration, Have fun with sea, Fashion posters, Cool clubs, and Digital vision, a message pops up No data found.

2. It's a real pain to have to delete the "PICKU" watermark on EVERY EDIT! ALSO in the last few updates you have really messed up the cutout options.Frequent interruptions by loop ads for apps installation are quite irritating, besides they cannot be skipped at one go, looping again and again.

3. ❤️all the options.❤️the creativity❤️the templates.❤️easy to useI'm just disappointed that I can't choose a background from my gallery anymore.

4. That feature that you could click on that says background isn't there anymore.When you are in edit mode, you can't remove the watermark.

5. -⭐ Everytime app is opened, app loads all the templates over again, which takes a long time especially when I want to just edit quickly.

6. So it takes unreasonably longer time for editing one picture.Nah. I just spent a very long time working on an image, and then I thought i accidently erased it all.

7. Very easy editing this app.super useful,super cool I keep editing my photos on it..it's fantastic app just less ads...This app is the second worst app in the store.

8. Please fix it in your next version.A background search option would have been better in this app.

9. Similarly, it will be very useful if you try to bring a suitable background for each festival.

10. Too much lost time with this app.Very good editing app.

11. B......-Some of these templates have been missing for years.

Steps to Troubleshoot & Fix PickU Issues

1. Fix PickU Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PickU: Restarting the app will resolve most errors.
  2. Update the PickU App. Here is how:
    1. On Android goto PlayStore » Search for "PickU" » Open PickU: Photo Editor & Cutout » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PickU » click "UPDATE".
  3. Clear PickU: Photo Editor & Cutout app cache: Clearing cached data will force your app to retrieve the latest data directly from PickU servers.
    1. On Android, goto Settings » Apps » Select "PickU: Photo Editor & Cutout" » click Storage » click "Clear Cache".
  4. Check PickU app permissions. If any of these permissions required to use your device's features are disenabled, PickU might not work.
  5. Uninstall and reinstall PickU. If nothing else has worked, completely uninstall PickU then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PickU not working


2. Fix PickU Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PickU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PickU not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PickU may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I paid for the Premium. Yet every time I use the app I still get ads. It happens literally after I do each photo. Please help.

    — by James Wilson 2 years ago