Published by Surprise India on Jan 12, 2024

Report an issue with Surprise India.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Surprise India: Cakes & Gifts?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Surprise India to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Surprise India: Cakes & Gifts image 1 contact Surprise India: Cakes & Gifts image 2

About Surprise India: Cakes & Gifts

1. Surprise India is dealing in over 200 variants of gifting solutions for your loved ones like Fresh baked Online cake, Exotic Online Flowers, Customised Gifts, Handmade Gifts, Homemade Chocolates, Gift Hampers, Chocolate Bouquets, Fresh Fruits, Packaged Sweets, Exclusive Chocolate Hampers, Send Plants Online, Valentines Day Gifts etc.

2. We have Same day Home delivery as well as Midnight Delivery option for around 100 Cities like Online Cake in Mumbai, Cake in Delhi, Cake in Noida, Flowers in Gurugram, Flowers in Karnal, Indore, Bhopal, Online Cake in Ahmedabad, Chennai, Bangalore, Vadodara, Hyderabad, Pune, Lucknow, Panipat, Allahabad, Jaipur, Chandigarh, Patiala, Jalandhar, Jodhpur, Udaipur etc.

3. Surprise India is here with its all new Android app for Ordering fresh baked Online cake, Exotic Online flowers & attractive Customised gift products across 2000+ pincodes of India.

4. We provide you over 200+ Ideas for surprising your loved ones in India with our same day delivery as well as Midnight Cake delivery.

5. The Primary motive of Surprise India is to deliver surprises to your loved ones with the same emotions as it would have been otherwise.

6. The USP of Surprise India is its competitive yet affordable price range with best quality products.

7. Note- Don't Worry if your city is not mentioned above.

8. You can still Drop a Mail at info@Surpriseindia.

9. For Any Suggestions and Queries You can reach us directly at SurprisedotIndia@gmail. com.

Surprise India Customer Insights

1. Thank you for the wonderful experience.Very poor service...cheap quality products...show you a different product on app and deliver the different one .Never recommend any one to use this app services.if you go to complain about the product,no revert receive from support.

2. The customer service is incredible and delivery was on time.Worst app to order.

3. I am glad I used this app.Cake is yummy and it looks very good but as they mentioned candles and knife is complementry but there is no candles, they lack at some parts like I've ordered red and white roses bouquet but bouquet contains only red roses.

4. The cake was lovely and moist and the cream was amazing! Delivery was on time but I'd have preferred a little more communication regarding the scheduled delivery.

5. Just wrapped in a cheap paper & very third grade bouquet, not given the item which was shown.I ordered a vegan cake for my wife's birthday, a red velvet cake.

6. Actually I ordered a gift for my frnd bday, they didn't deliver till now and it's almost more than 10 days from the dilevery date and also I didn't receive addons for what I had paid for my order and no refund also.

7. My order was accepted and after paying full money including extra delivery cost, delivery slot for next day was allotted.

8. The app should not accept the order if delivery during selected time is not possible Or at least inform that the delivery will be next day during placing the order.

9. Very very pathatic service in delivery and quality both.I had a bad experience using this app.

10. I ordered a birthday cake for late evening delivery slot.

11. The quality of cake is amazing also they try their level best to deliver the exact quality as shown in picture.

Steps to Troubleshoot & Fix Surprise India Issues

1. Fix Surprise India Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Surprise India: Restarting the app will resolve most errors.
  2. Update the Surprise India App. Here is how:
    1. On Android goto PlayStore » Search for "Surprise India" » Open Surprise India: Cakes & Gifts » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Surprise India » click "UPDATE".
  3. Clear Surprise India: Cakes & Gifts app cache: Clearing cached data will force your app to retrieve the latest data directly from Surprise India servers.
    1. On Android, goto Settings » Apps » Select "Surprise India: Cakes & Gifts" » click Storage » click "Clear Cache".
  4. Check Surprise India app permissions. If any of these permissions required to use your device's features are disenabled, Surprise India might not work.
  5. Uninstall and reinstall Surprise India. If nothing else has worked, completely uninstall Surprise India then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Surprise India not working


2. Fix Surprise India Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Surprise India be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Surprise India not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Surprise India may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My order is not delivered .will you please refund my amount.

    — by Thummala sravya 2 years ago

  • My order I'd is 13994758,but it is not delivered yet.could you please refund my amount .

    — by Thummala sravya 2 years ago