Published by SurfNet Studio

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Why should I report an Issue with SurfNet - Movies & TV Series Entertainment?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SurfNet Studio to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

SurfNet Customer Insights

1. I've tried restating the show but nothing's changed or fixed the problem and I cant even click on the CC to try and turn them off.Huh. First review got mysteriously removed.

2. (Is there a version for PC? If so, how to download it? Thanks in advance)Erm.. So I decided to give this one a shot, but once I finished signing in, it kept saying my session expired, and I needed to log in again.

3. Your work is appreciated!Wow a totally free legal app for watching movies.

4. I totally understand that you guys put ads to gain revenue and I'm ok with that because I'm watching movies for free.

5. I have a question though, the app keeps shutting down so I have to uninstall and reinstall the app every time if it's possible to fix it would be appreciated but if it's impossible to fix it's fine.

6. Overall mixed bag of an app.I finally found a app where I can watch all my favorite movies for free.

7. when it crashed after signing in, I cleared the app data and reopened it again with the same account and it worked.

8. It also has plenty of movies and TV series 😍 Honestly, it crashed twice but I could deal with that by reopening the app.

9. I cant change them and they're an episode and a half behind and it's making it really hard to follow along with the show.

10. B-movies with a smattering of hard-to-find current stuff.

11. Categories have moar stuff but can't sort.

Steps to Troubleshoot & Fix SurfNet Issues

1. Fix SurfNet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SurfNet: Restarting the app will resolve most errors.
  2. Update the SurfNet App. Here is how:
    1. On Android goto PlayStore » Search for "SurfNet" » Open SurfNet - Movies & TV Series Entertainment » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SurfNet » click "UPDATE".
  3. Clear SurfNet - Movies & TV Series Entertainment app cache: Clearing cached data will force your app to retrieve the latest data directly from SurfNet servers.
    1. On Android, goto Settings » Apps » Select "SurfNet - Movies & TV Series Entertainment" » click Storage » click "Clear Cache".
  4. Check SurfNet app permissions. If any of these permissions required to use your device's features are disenabled, SurfNet might not work.
  5. Uninstall and reinstall SurfNet. If nothing else has worked, completely uninstall SurfNet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SurfNet not working


2. Fix SurfNet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SurfNet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SurfNet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SurfNet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • CANCELLATION OF VISA PAYMENT OF 12.09.22 $ USD 19.95 BY SURFNET INC 773-251-4551. thank you

    — by ROTA FANCO 2 years ago