Contact JACK Entertainment Customer Service

Why should I report an Issue with JACK Entertainment Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JACK Entertainment to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The JACK Entertainment app is free, fun, and allows you instant access to your ClubJACK Casino and Racino loyalty programs on-the-go, as well as special mobile exclusive offers and promotions.

2. Put JACK Mobile in your pocket!

3. No prizes or other items of value can or will be awarded based on play.

4. This application is for entertainment purposes only.

5. Download the JACK Mobile app today! It's easy as 1-2-3.

1. Very frustrating because I am a regular visitor there and would like to see my points, offers, Etc before I get there.The app is very handy to have and works to remind you of events that may be going on that day or upcoming that you will want to show up for such as free play ...free comps ..clothing give aways ..and alot more of the sister casinos raceinos give aways ...and will often help you determine if you even want to play that day ....only real dislike for the app is that it often leave things out and doesn't tell the full story so to speak ...I've missed things that were not posted update more pleaseStarted a couple days ago, the app just freeZes on the black screen, on start up, with the jack logo in the middle ... Doesn't do anything, tried closing reopening, nothing, tried uninstalling and reinstalling, nothing.

2. Everyone I come in contact with are courteous very polite and helpful the tables and slot's both are very much fun to play I really enjoy all of the entertainment here at JACK'$ ThanksGreat place I had a bunch of free play that disappeared off my card and the staff refused to help me and insisted on saying I must of already used it.

3. Good thing it's fictional play that reminds me winning at the casino is slimmer chance than getting struck by lightning.

4. Please update your app.Jack's is a nice astablish men, also great service kind waiters and waitresses plus it's a very comfortable casino.

5. So this is a good app for a 'reality' check!!!This app used to work great but now it doesn't work on my phone anymore.

6. If you're looking for an app to replace losing at a Casino this app will grant that and be difficult to play unrealistic slots.

7. I called the casino was told they could not assist me for security reasons which doesnt make sense.

8. The jack thistledown northfield ohio.Great break from home, and cash outs ain't bad.

9. My pin works in tge casino but doesnt work with the app.

10. Cashier has absolutely no idea how to do anything with it other than uninstall and reinstallDoes not work anymore.

11. I have uninstalled and installed it a number of times, but all it does is have a black screen and keeps on searching.

1. Fix JACK Entertainment Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart JACK Entertainment: Restarting the app will resolve most errors.
2. Update the JACK Entertainment App. Here is how:
   1. On Android goto PlayStore » Search for "JACK Entertainment" » Open JACK Entertainment Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for JACK Entertainment » click "UPDATE".
3. Clear JACK Entertainment Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from JACK Entertainment servers.
   1. On Android, goto Settings » Apps » Select "JACK Entertainment Mobile" » click Storage » click "Clear Cache".
4. Check JACK Entertainment app permissions. If any of these permissions required to use your device's features are disenabled, JACK Entertainment might not work.
5. Uninstall and reinstall JACK Entertainment. If nothing else has worked, completely uninstall JACK Entertainment then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing JACK Entertainment not working

2. Fix JACK Entertainment Server issues & Internet Connection

1. Check network connection: An unstable Internet will make JACK Entertainment be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to JACK Entertainment not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, JACK Entertainment may not be able to connect to the Internet when running in the background.