1. The product I used for 1 year on 4 devices was solid and easy to use, no issue with the service or capabilities, just being billed 6 times as much this year as it cost for last.
2. Yeah, I guess this way actually gives the fastest connection, but isn't it the whole point of vpn to actually have access from a different country? Now I have to choose some contry manually, and whila it isn't a disaster, its dissapointingSince the last update this app has been crashing without notification that it's disconnected.
3. This app doesn't work on Android phones per Customer service.
4. My favorite VPN but no point in having it if it doesn't work.Allow me to commend you for the following improvements since I rated you last year.
5. I am unable to add these phones and customer service said that the app no longer works with Android phones.
6. I have been using this service for about a year and a half now and only had two hiccups that were resolved with a simple phone call.
7. I decided to terminate the subscription because it never works.I was going to Contact SurfEast Inc.after getting the contact info from this page but seeing how many problems that others have I'm thinking of just canceling my subscription.
8. This doesn't work properly on the Motorola One Action I have to actually use Android's split screen feature.
9. Refused the renewal of my subscription and they billed me for it anyway.Over the past 2 months this app has been randomly turning itself on and activating the VPN for regions outside of mine.
10. Apparently, they are unable to refund my yearly service charge.Originally Post in July 2020.
11. Keep up the good work.Informed them that I didn't want to continue to use their product.