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Contact My Cloud Camera Customer Service
Published by Cloud Camera LLC
Report an issue with My Cloud Camera.
Send the customer service your feedback so they can fix your issue asap.
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Why should I report an Issue with My Cloud Camera?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Cloud Camera LLC to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
My Cloud Camera Customer Insights
Steps to Troubleshoot & Fix My Cloud Camera Issues
1. Fix My Cloud Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart My Cloud Camera: Restarting the app will resolve most errors.
- Update the My Cloud Camera App. Here is how:
- On Android goto PlayStore » Search for "My Cloud Camera" » Open My Cloud Camera » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for My Cloud Camera » click "UPDATE".
- Clear My Cloud Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from My Cloud Camera servers.
- On Android, goto Settings » Apps » Select "My Cloud Camera" » click Storage » click "Clear Cache".
- Check My Cloud Camera app permissions. If any of these permissions required to use your device's features are disenabled, My Cloud Camera might not work.
- Uninstall and reinstall My Cloud Camera. If nothing else has worked, completely uninstall My Cloud Camera then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing My Cloud Camera not working
2. Fix My Cloud Camera Server issues & Internet Connection
- Check network connection: An unstable Internet will make My Cloud Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to My Cloud Camera not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, My Cloud Camera may not be able to connect to the Internet when running in the background.
