Published by StoryToys

Report an issue with Caterpillar Creative Play.
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Why should I report an Issue with Caterpillar Creative Play?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of StoryToys to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Caterpillar Creative Play Customer Insights

1. Even though im not a kid, I enjoy this app a lot! Sometimes we just forget how fun crafts can be! Although, maybe you can unlock a few more features for free? Most of them need to be paid for use.This app is well worth any small fee.

2. the game randomly won't let me play because it stops all of a sudden and I can't tap anything, so I need to re-open the app.

3. Completely worth paying for the ad-free version.I bought the extra for full access and I keep having to deny to pay again.

4. Developers need support to continue to grow and develop our children's imagination.

5. I ain't happy with it.My kid totally loves this game and I do too! The music is so calming and the game design is perfect.

6. I wish users would understand that not everything fantastic in this world is for free.

7. If only I could find a drawing app similar to this for people my age, that is supported by android or windows.

8. Because I REALLY need something like this in my life where I'm not arguing with the kids.

9. it's a good game overall but dev, please fix this issue.

10. "When is it my turn"😂I have a problem.

11. It continues to request payment in the app.

Steps to Troubleshoot & Fix Caterpillar Creative Play Issues

1. Fix Caterpillar Creative Play Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Caterpillar Creative Play: Restarting the app will resolve most errors.
  2. Update the Caterpillar Creative Play App. Here is how:
    1. On Android goto PlayStore » Search for "Caterpillar Creative Play" » Open Caterpillar Creative Play » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Caterpillar Creative Play » click "UPDATE".
  3. Clear Caterpillar Creative Play app cache: Clearing cached data will force your app to retrieve the latest data directly from Caterpillar Creative Play servers.
    1. On Android, goto Settings » Apps » Select "Caterpillar Creative Play" » click Storage » click "Clear Cache".
  4. Check Caterpillar Creative Play app permissions. If any of these permissions required to use your device's features are disenabled, Caterpillar Creative Play might not work.
  5. Uninstall and reinstall Caterpillar Creative Play. If nothing else has worked, completely uninstall Caterpillar Creative Play then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Caterpillar Creative Play not working


2. Fix Caterpillar Creative Play Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Caterpillar Creative Play be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Caterpillar Creative Play not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Caterpillar Creative Play may not be able to connect to the Internet when running in the background.

Reported Issues