Contact StoryToys Hansel and Gretel Customer Service

Why should I report an Issue with StoryToys Hansel and Gretel?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StoryToys to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Unfortunately the file size is now very large, due to the inclusion of the optional content - I wish this was handled in a separate app.These apps are so great.

2. Also gave me a chance to support these amazing book/apps.They are a little pricy and I'm a single pregant mother raising a little money to spend.

3. One thing I only wish is that there was a bundle package, especially for continual buys who can not afford 4 dollars pre book.

4. I'm not saying they are not totally worth it!! But it just breaks my sons heart when he begs me for another book and i have to tell him no because I can't afford it.

5. What we gonna do?My daughter loves these books, they are definitely the best you can get in this category in the play store.

6. After downloading Hansel and gretal first he was hooked!!Now works great.

7. The additional in app purchases are not necessary, but I thought well worth it.

8. My daugther ask me to pay this app for her to be able to play her favorate kid story.

9. Downloaded the new version and it works a total treat.

10. Add more language options (Czech).Hi storytoys developer.

11. But after paying 120 pesos we waited for 1hr still pending for installation.

1. Fix StoryToys Hansel and Gretel Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart StoryToys Hansel and Gretel: Restarting the app will resolve most errors.
2. Update the StoryToys Hansel and Gretel App. Here is how:
   1. On Android goto PlayStore » Search for "StoryToys Hansel and Gretel" » Open StoryToys Hansel and Gretel » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for StoryToys Hansel and Gretel » click "UPDATE".
3. Clear StoryToys Hansel and Gretel app cache: Clearing cached data will force your app to retrieve the latest data directly from StoryToys Hansel and Gretel servers.
   1. On Android, goto Settings » Apps » Select "StoryToys Hansel and Gretel" » click Storage » click "Clear Cache".
4. Check StoryToys Hansel and Gretel app permissions. If any of these permissions required to use your device's features are disenabled, StoryToys Hansel and Gretel might not work.
5. Uninstall and reinstall StoryToys Hansel and Gretel. If nothing else has worked, completely uninstall StoryToys Hansel and Gretel then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing StoryToys Hansel and Gretel not working

2. Fix StoryToys Hansel and Gretel Server issues & Internet Connection

1. Check network connection: An unstable Internet will make StoryToys Hansel and Gretel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to StoryToys Hansel and Gretel not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, StoryToys Hansel and Gretel may not be able to connect to the Internet when running in the background.