Contact My Very Hungry Caterpillar Customer Service

Why should I report an Issue with My Very Hungry Caterpillar?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StoryToys to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This is just a good game even if your old you can still enjoy playing with a cute little caterpillar.My nephew, who turned 2 April 1st, has been obsessed with this game since he was 18 months and still is to this day.

2. She doesn't know any different so it doesn't effect us much but I'm sure it would be cool if it did.Really great game for our toddler, but two things make it infuriating to use sometimes: the caterpillar can be VERY hard to move to the island when he sits behind the boat.

3. Highly recommend for anyone with kids!My 2 yr old loves it, we did decide to pay for it, and we don't regret it! My child finds the ladybug toy to be the funniest part of the whole game, she loves watering plants (real life and in game), enjoys feeding the caterpillar, etc.

4. Lower the volume on those bad boys Otherwise this is a very very fun, relaxing, accessible game for young toddlers, a rarityOnly downloaded the free version for now, but it's so cute and fun for my 3 year old! Easy for him to navigate by himself once I talked him through.

5. The app subtly teaches patience and nurture in a very enjoyable, intuitive way with a wide variety of interactive features to help our caterpillar friend complete his journey! Many thanks to the developers for a total gem!Been charged for additional content but its not been unlocked.

6. My only maybe complaint is I've seen people turn their caterpillar into butterflies and grow other things but our game does not do that.

7. If you're having a stressful day and you just get on to the game and feed your caterpillar and play with it.

8. UPDATE: This was a problem with Google play it seems rather than this game and it has been refunded.

9. It's just the same old thing.I downloaded this to keep two toddlers I was babysitting busy, but it was so cute and detailed that all three of us spent hours playing it! I LOVE the physics of the painting section especially.

10. Eventually he learned to feed it (this game actually taught him what a pear was and he made us buy him one when he saw it in the store) and now he plays the entire unlocked game.

11. This game is awesome.My 16 month old I LOVE this interactive, animated story board.

1. Fix My Very Hungry Caterpillar Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Very Hungry Caterpillar: Restarting the app will resolve most errors.
2. Update the My Very Hungry Caterpillar App. Here is how:
   1. On Android goto PlayStore » Search for "My Very Hungry Caterpillar" » Open My Very Hungry Caterpillar » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Very Hungry Caterpillar » click "UPDATE".
3. Clear My Very Hungry Caterpillar app cache: Clearing cached data will force your app to retrieve the latest data directly from My Very Hungry Caterpillar servers.
   1. On Android, goto Settings » Apps » Select "My Very Hungry Caterpillar" » click Storage » click "Clear Cache".
4. Check My Very Hungry Caterpillar app permissions. If any of these permissions required to use your device's features are disenabled, My Very Hungry Caterpillar might not work.
5. Uninstall and reinstall My Very Hungry Caterpillar. If nothing else has worked, completely uninstall My Very Hungry Caterpillar then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Very Hungry Caterpillar not working

2. Fix My Very Hungry Caterpillar Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Very Hungry Caterpillar be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Very Hungry Caterpillar not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Very Hungry Caterpillar may not be able to connect to the Internet when running in the background.