Published by Stefan vd

Report an issue with Turn Off the Lights.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Turn Off the Lights for Mobile?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Stefan vd to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Turn Off the Lights for Mobile image 1 contact Turn Off the Lights for Mobile image 2

Turn Off the Lights Customer Insights

1. I think it's because they can't find the actual Night Mode (the one where it actually makes the web pages BLACK) in the settings, so is it okay if i suggest that instead of Settings>Turn Off The Light Settings>NightMode>"when u open a new page it automatically goes to night mode", put in a place where we can immediately see it coz honestly not all ppl are patient enough to look for it.Nice simple browser.

2. But don't forget to turn on Night mode in settings by default Would love to see an options to invert colors before page is fully loaded.

3. Thanks so much!!!great app but it only shows the atmosphere lighting on the bottom of the video screen, also can't figure out how to get Vivid Atmospheric lighting to function.Nope, not as advertised.

4. It doesn't work on any other apps either unlike the article that brought me to the app said it did.It actually works but it does take a minute to figure out what's going on, or should I say how to make it work.

5. However, every page it loads shows up in Britt Bright white before it renders to black, making it completely useless...I noticed that after you uninstall the app, there is no way for you search the internet again.

6. I have the paid version as I decided it was worth it.The whole idea is black screen so that i can use it at night.

7. It should actually just say black mode and the other should say night mode so as to make it easier.

8. And the blacklist for already dark sites.Not a browser extension it's a stand alone browser completely separate from any other browser on your phone.

9. it actually works people! altho I can see why some people say it doesn't work & "only dims the phone screen".

10. What's the deal? Wifi or otherwise, you're not able to access access URL's because "there's no app to open this URL".A thoughtfully brilliant idea and a practical, efficient product.

11. Have a link just to turn it to black mode.

Steps to Troubleshoot & Fix Turn Off the Lights Issues

1. Fix Turn Off the Lights Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Turn Off the Lights: Restarting the app will resolve most errors.
  2. Update the Turn Off the Lights App. Here is how:
    1. On Android goto PlayStore » Search for "Turn Off the Lights" » Open Turn Off the Lights for Mobile » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Turn Off the Lights » click "UPDATE".
  3. Clear Turn Off the Lights for Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Turn Off the Lights servers.
    1. On Android, goto Settings » Apps » Select "Turn Off the Lights for Mobile" » click Storage » click "Clear Cache".
  4. Check Turn Off the Lights app permissions. If any of these permissions required to use your device's features are disenabled, Turn Off the Lights might not work.
  5. Uninstall and reinstall Turn Off the Lights. If nothing else has worked, completely uninstall Turn Off the Lights then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Turn Off the Lights not working


2. Fix Turn Off the Lights Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Turn Off the Lights be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Turn Off the Lights not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Turn Off the Lights may not be able to connect to the Internet when running in the background.

Reported Issues