Published by aCAN Group on Jul 19, 2024

Report an issue with RTS L'Officiel.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RTS L'Officiel?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of aCAN Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About RTS L'Officiel

1. Radiodiffusion Télévision Sénégalaise vous propose ses programmes sur vos dispositifs Android.

RTS L'Officiel Customer Insights

Steps to Troubleshoot & Fix RTS L'Officiel Issues

1. Fix RTS L'Officiel Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RTS L'Officiel: Restarting the app will resolve most errors.
  2. Update the RTS L'Officiel App. Here is how:
    1. On Android goto PlayStore » Search for "RTS L'Officiel" » Open RTS L'Officiel » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RTS L'Officiel » click "UPDATE".
  3. Clear RTS L'Officiel app cache: Clearing cached data will force your app to retrieve the latest data directly from RTS L'Officiel servers.
    1. On Android, goto Settings » Apps » Select "RTS L'Officiel" » click Storage » click "Clear Cache".
  4. Check RTS L'Officiel app permissions. If any of these permissions required to use your device's features are disenabled, RTS L'Officiel might not work.
  5. Uninstall and reinstall RTS L'Officiel. If nothing else has worked, completely uninstall RTS L'Officiel then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RTS L'Officiel not working


2. Fix RTS L'Officiel Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RTS L'Officiel be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RTS L'Officiel not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RTS L'Officiel may not be able to connect to the Internet when running in the background.

Reported Issues

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