Contact OfficeSuite MySoftphone Customer Service

Why should I report an Issue with OfficeSuite MySoftphone?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Broadview Networks to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I pay $700/mo for Broadview and am very disappointed at the level of support and the lack of service.Working great now, used to be O.K.. One of things i always do, is logout of the account before switching networks so that it always logs in fast the next time.

2. Latest app version, OnePlus 6TWorks very well, you might need to change the DTMF tone setting, but once fixed the app has works perfecly.Does not Run on Pixel3.

3. I am not sure if i need to keep doing this, but since i had to before its become a new habit of mine.How about giving us the option to reset or retrieve our softphone login password?? You know, basic stuff like that.

4. Have a pair of plantronics but won't answer from headset because app doesn't have that featureapp changes settings randomly.

5. Doesn't ring most of the time, can't make calls out now.

6. Ditch this app and start over.Lousy sound quality, calls are always breaking up.

7. I wish I was able to tell what extension calls were coming in to.

8. very sketchy, not dependable.Unusable on the current version of Android, and no response from the developers.

9. drops calls when I attempt to answer.

10. As soon as my contract is up I'll be switchingI would love for it to have the remote call answering allowance.

11. My experience with this app can best be described by the calls I receive.

1. Fix OfficeSuite MySoftphone Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OfficeSuite MySoftphone: Restarting the app will resolve most errors.
2. Update the OfficeSuite MySoftphone App. Here is how:
   1. On Android goto PlayStore » Search for "OfficeSuite MySoftphone" » Open OfficeSuite MySoftphone » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OfficeSuite MySoftphone » click "UPDATE".
3. Clear OfficeSuite MySoftphone app cache: Clearing cached data will force your app to retrieve the latest data directly from OfficeSuite MySoftphone servers.
   1. On Android, goto Settings » Apps » Select "OfficeSuite MySoftphone" » click Storage » click "Clear Cache".
4. Check OfficeSuite MySoftphone app permissions. If any of these permissions required to use your device's features are disenabled, OfficeSuite MySoftphone might not work.
5. Uninstall and reinstall OfficeSuite MySoftphone. If nothing else has worked, completely uninstall OfficeSuite MySoftphone then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OfficeSuite MySoftphone not working

2. Fix OfficeSuite MySoftphone Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OfficeSuite MySoftphone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OfficeSuite MySoftphone not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OfficeSuite MySoftphone may not be able to connect to the Internet when running in the background.