Contact LightyearVPN Customer Service

Why should I report an Issue with LightyearVPN - Stable and Fast VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of STING SYSTEM LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would suggest adding toggle button in notification section (Samsung).Works perfectly in mainland China.

2. After two months, all of sudden its stopped working and no support or response from this people.

3. The one tap toggle feature is awesome.Paid for 6 months but majority of lines unavailable.

4. Gets around basically every network block possible! Amazing! Someone buy this guy a beer!From my experience, the best application for avoid censorship with Shadowsocks.

5. But you must have the password and the IP address of the service center.I'm using this as a bridge for my other VPN to connect through.

6. No response when clicking on their corresponding buttons.Wow, this is really fast, faster than lantern and it is stable.

7. That closed and the person who supporting, deleted his telegram account.

8. Free VPNs working far better than this worst VPN.

9. When I choose an image from gallery for scanning QR code, the APP always closes.

10. Even when going between mobile and Wi-Fi, connection does not drop.

11. Paid for 1 year and since day one it showing problems.

1. Fix LightyearVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LightyearVPN: Restarting the app will resolve most errors.
2. Update the LightyearVPN App. Here is how:
   1. On Android goto PlayStore » Search for "LightyearVPN" » Open LightyearVPN - Stable and Fast VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LightyearVPN » click "UPDATE".
3. Clear LightyearVPN - Stable and Fast VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from LightyearVPN servers.
   1. On Android, goto Settings » Apps » Select "LightyearVPN - Stable and Fast VPN" » click Storage » click "Clear Cache".
4. Check LightyearVPN app permissions. If any of these permissions required to use your device's features are disenabled, LightyearVPN might not work.
5. Uninstall and reinstall LightyearVPN. If nothing else has worked, completely uninstall LightyearVPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LightyearVPN not working

2. Fix LightyearVPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LightyearVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LightyearVPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LightyearVPN may not be able to connect to the Internet when running in the background.