Contact Video Crop Customer Service

Why should I report an Issue with Video Crop – Trim & Cut Videos?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of StarDreams to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Its good to trim from start or end but could not trim fron inside the video..Itz really very good app it helps crop and trim your video but the reason iz it cant trim inside the videoThat keeps glitching out every time and the temp is made to crop it glitches outKeeps file format same ac3 or dolby which is goodVideo cropping is very niceThis app is not working with other appIt is very good appsuper app niceYou're the bestTHANK YOU.

1. Fix Video Crop Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Crop: Restarting the app will resolve most errors.
2. Update the Video Crop App. Here is how:
   1. On Android goto PlayStore » Search for "Video Crop" » Open Video Crop – Trim & Cut Videos » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Crop » click "UPDATE".
3. Clear Video Crop – Trim & Cut Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Crop servers.
   1. On Android, goto Settings » Apps » Select "Video Crop – Trim & Cut Videos" » click Storage » click "Clear Cache".
4. Check Video Crop app permissions. If any of these permissions required to use your device's features are disenabled, Video Crop might not work.
5. Uninstall and reinstall Video Crop. If nothing else has worked, completely uninstall Video Crop then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Crop not working

2. Fix Video Crop Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Crop be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Crop not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Crop may not be able to connect to the Internet when running in the background.