Published by Big Billion

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Why should I report an Issue with Crop Video - Video Crop & Vide?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Big Billion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Crop Video - Video Crop & Vide image 1 contact Crop Video - Video Crop & Vide image 2

Crop Video Customer Insights

1. Nice job guys!!As my experience one of the worse app in the world.first of all its hard to even find the video as its all jumbled up,then there's lag you might aswell download inshot its amazingI haven't tested all facets.

2. You show me 1133 file names in random order and you think I'm going to search 20 minutes to spot the file I want to edit? Uninstalled.

3. Bye bye... You should try trout farming as your next career.Terrible. When i go to crop a video, the end result adds a good second or 2 on the beginning an end of the video.

4. Absolutely awfulIt is my pleasure to inform the general public that every negative comments that has been made by so called users are not true.

5. This app is absolute garbage because there is no way to select the file you want to edit.

6. Doesnt actually crop where you want to crop.

7. This app works perfectly fine with a lot of other benefits embedded in it.

8. A trial will convince you.

9. So Simple & straight forward to use.

Steps to Troubleshoot & Fix Crop Video Issues

1. Fix Crop Video Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crop Video: Restarting the app will resolve most errors.
  2. Update the Crop Video App. Here is how:
    1. On Android goto PlayStore » Search for "Crop Video" » Open Crop Video - Video Crop & Vide » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crop Video » click "UPDATE".
  3. Clear Crop Video - Video Crop & Vide app cache: Clearing cached data will force your app to retrieve the latest data directly from Crop Video servers.
    1. On Android, goto Settings » Apps » Select "Crop Video - Video Crop & Vide" » click Storage » click "Clear Cache".
  4. Check Crop Video app permissions. If any of these permissions required to use your device's features are disenabled, Crop Video might not work.
  5. Uninstall and reinstall Crop Video. If nothing else has worked, completely uninstall Crop Video then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crop Video not working


2. Fix Crop Video Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crop Video be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crop Video not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crop Video may not be able to connect to the Internet when running in the background.

Reported Issues

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