Contact iQ Toolbox Customer Service

Why should I report an Issue with iQ Toolbox by Stanley Access T?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Stanley Access Technologies, LLC. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The iQ Toolbox by Stanley Access Technologies is an advanced service tool designed to connect to Stanley Access Technologies’ automatic doors equipped with intelligent controllers.

2. This intelligent app will significantly enhance a technician’s installation and service visit by providing an intuitive interface for all commissioning, tuning, troubleshooting, and maintenance of the doors.

3. Note: Proper permissions and authorization are required to use this app.

4. Contact your appropriate Stanley Access Technologies representative to inquire about this app and/or find out how to become a partner/distributor.

1. Fix iQ Toolbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iQ Toolbox: Restarting the app will resolve most errors.
2. Update the iQ Toolbox App. Here is how:
   1. On Android goto PlayStore » Search for "iQ Toolbox" » Open iQ Toolbox by Stanley Access T » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iQ Toolbox » click "UPDATE".
3. Clear iQ Toolbox by Stanley Access T app cache: Clearing cached data will force your app to retrieve the latest data directly from iQ Toolbox servers.
   1. On Android, goto Settings » Apps » Select "iQ Toolbox by Stanley Access T" » click Storage » click "Clear Cache".
4. Check iQ Toolbox app permissions. If any of these permissions required to use your device's features are disenabled, iQ Toolbox might not work.
5. Uninstall and reinstall iQ Toolbox. If nothing else has worked, completely uninstall iQ Toolbox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iQ Toolbox not working

2. Fix iQ Toolbox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iQ Toolbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iQ Toolbox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iQ Toolbox may not be able to connect to the Internet when running in the background.