Published by SR International on Sep 2, 2024

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Why should I report an Issue with Block WiFi – Router Admin Setu?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SR International to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Block WiFi Customer Insights

1. 1 star is jot enough in fact it should be zero ... It cannot tell you what device is that either it funny that i think this app is trying to tell you to look up on everyones phones ip address to know whose device it is ...Very reliable to track unauthorized connection to my wifi and easy to use shortcut to my modem to control and block them directly.

2. The app cannot block any phones connected to the router i tried countess times the only result webpage not available... This app is nothing but a big scam.

3. Looked on the website and read all the directions twice, still could not disconnect my Amazon Fire TV, Chromebooks, Apple Smartphones and Android phones that don't turn on anymore but say they are connected to WiFi.

4. 5 star for this app .I downloaded this app hoping to be able to throttle / block specific devices which this app TECHNICALLY allows, but doesnt.

5. I give it 5 ⭐This app will not block any device in my home connected to my router.

6. It can"t block all stranger with it self, you still need to configure it manually through your router.

7. Lists users "stealing" your Wifi with random names when its actually known and trusted devices.Very power and nonfunctional.

8. I just saw the devices connected on our router but that's all.

9. All information you need, you can access them through router web page.

10. My router doesnt have settings that make blocking or throttling feasible.

11. First you open it it would take you to a full page of adverts, making you unable to differentiate between the app and the adverts.

Steps to Troubleshoot & Fix Block WiFi Issues

1. Fix Block WiFi Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Block WiFi: Restarting the app will resolve most errors.
  2. Update the Block WiFi App. Here is how:
    1. On Android goto PlayStore » Search for "Block WiFi" » Open Block WiFi – Router Admin Setu » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Block WiFi » click "UPDATE".
  3. Clear Block WiFi – Router Admin Setu app cache: Clearing cached data will force your app to retrieve the latest data directly from Block WiFi servers.
    1. On Android, goto Settings » Apps » Select "Block WiFi – Router Admin Setu" » click Storage » click "Clear Cache".
  4. Check Block WiFi app permissions. If any of these permissions required to use your device's features are disenabled, Block WiFi might not work.
  5. Uninstall and reinstall Block WiFi. If nothing else has worked, completely uninstall Block WiFi then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Block WiFi not working


2. Fix Block WiFi Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Block WiFi be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Block WiFi not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Block WiFi may not be able to connect to the Internet when running in the background.

Reported Issues

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