Published by Smart Air Conditioner

Report an issue with WiFi AC.
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Why should I report an Issue with WiFi AC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Smart Air Conditioner to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact WiFi AC image 1 contact WiFi AC image 2

About WiFi AC

1. The interface is simple and powerful, in addition to the common functions of the remote control, it also has intelligent functions, for example, Diagnostics, Fault Push, Program Setting and so on.

2. This Application will bring users comfort and intelligent experience.

3. Users can get the status information of appliances and control them anywhere and anytime.

4. More interesting features are waiting for our user to experience.

WiFi AC Customer Insights

1. They ask access to you gps location and making phone calls!I don't want yet ANOTHER stupid login just to be able to reset the filter light on my A/C...If it for air-conditioner then why it wants to apply for the photos?!!it makes you register before even letting you test, then it won't workThis app is helpfull for people who cant get correct network speedfake app.

2. it just want to control calls.Well this is ridiculous, why remote app asking my permission for my contact and my location even to register an account? Whos gonna steal my AC?Bad app doesn't work can't joinvery very very bad app.

3. Works with my AC fine, but it would be really great if it could connect with Google Assistant.Not working.

4. Can't find device.

5. Can't find my AC.

Steps to Troubleshoot & Fix WiFi AC Issues

1. Fix WiFi AC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WiFi AC: Restarting the app will resolve most errors.
  2. Update the WiFi AC App. Here is how:
    1. On Android goto PlayStore » Search for "WiFi AC" » Open WiFi AC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WiFi AC » click "UPDATE".
  3. Clear WiFi AC app cache: Clearing cached data will force your app to retrieve the latest data directly from WiFi AC servers.
    1. On Android, goto Settings » Apps » Select "WiFi AC" » click Storage » click "Clear Cache".
  4. Check WiFi AC app permissions. If any of these permissions required to use your device's features are disenabled, WiFi AC might not work.
  5. Uninstall and reinstall WiFi AC. If nothing else has worked, completely uninstall WiFi AC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WiFi AC not working


2. Fix WiFi AC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WiFi AC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WiFi AC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WiFi AC may not be able to connect to the Internet when running in the background.

Reported Issues