Contact Sprint Drive Customer Service

Why should I report an Issue with Sprint Drive™?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wife's 2019 Subaru doesn't even show that on the factory remote system.They have it covered!When I signed up for notifications for towing possibilities and so forth...I had no idea I would be getting so many false ones! Then to top it off...there's no explanation given for the notifications.....like....why was there a disturbance or a possibility of getting towed.

2. I will call sprint and if its not resolved I will not use them anymore.This is a good value considering all it provides! AAA service is a good supplement to an existing membership and great if you dont have any membership .

3. The real time tracking comes in handy more than you would think and knowing where a loved one is without distracting them with a text or call while they're driving is invaluable!!, Just don't forget that you have this app, which at first is easy to do.

4. That's what they are there for, right? Thanks for a grreeaatt free product Sprint.I had a sensor go out while on a road trip and Sprint Drive accurately diagnosed the problem.

5. The Sprint Drive did alert me that the battery was not charging and helped.me diagnosis the issue.

6. Everything else is pretty cool so far...but not 5 star worthy yet.I have has sprint drive for about 2 years now and it has helped me when things were going wrong with my car.

7. This app is flawed and now gives super delayed notifications, the vehicle tracking feature is no longer present, and to use it on more than one of my vehicles requires that I delete the previous vehicle and data.

8. Very disappointing long time sprint customer.I really like this product and app.

9. So far , so good with Sprint Drive.I'm shooting a 5 out there.

10. also, it would be really nice if the device could allow us to unlock our cars (for those with electric locks) in case we forget our keys inside or we have an emergency.

11. This app keeps getting better and better! Have always loved seeing the vehicle move on a map when someone else is driving.

1. Fix Sprint Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Sprint Drive: Restarting the app will resolve most errors.
2. Update the Sprint Drive App. Here is how:
   1. On Android goto PlayStore » Search for "Sprint Drive" » Open Sprint Drive™ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sprint Drive » click "UPDATE".
3. Clear Sprint Drive™ app cache: Clearing cached data will force your app to retrieve the latest data directly from Sprint Drive servers.
   1. On Android, goto Settings » Apps » Select "Sprint Drive™" » click Storage » click "Clear Cache".
4. Check Sprint Drive app permissions. If any of these permissions required to use your device's features are disenabled, Sprint Drive might not work.
5. Uninstall and reinstall Sprint Drive. If nothing else has worked, completely uninstall Sprint Drive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Sprint Drive not working

2. Fix Sprint Drive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Sprint Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Sprint Drive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Sprint Drive may not be able to connect to the Internet when running in the background.