Contact AutoScout24 Customer Service

Why should I report an Issue with AutoScout24: Buy & sell cars?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AutoScout24 GmbH to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app itself works flawless on nordvpnIts good when it works but more than half the time, the app keeps loading, can't search, can't load favorites, its like I'm trying to use the app without internet connection.Most often I get the message: "something went wrong" and no search results are displayed.

2. Thanks.Very popular, a lot of cars but could be better: pictures are low quality, when you rotate your phone you are back to the general description, too many notifications... overall usable 👍Used to work mostly, but now is extremely buggy.

3. Why do I lose my search results if I switch from portrait to landscape viewing mode?Excellent website for selling and buying vehicles.

4. When search doesn't work, it doesn't work for good.

5. My only complaint so far is not being able to filter the cars to right-hand drive.

6. Also, the new layout is a mess and no user frieldly as it was the old one 👎European car site first i have come across that searches all countries of Europe and does it well.

7. The buyer must see the vehicles physically, check the documents thoroughly, and then make the payment.

8. The developments haven't reacted yet, very annoyingThank you for taking your time to develop this.

9. Tried it several times but get an error similar to "unable to send email" Found the issue.

10. Also please add more options in the equipment section as cars get new features.

11. Best app for searching for cars in Europe.

1. Fix AutoScout24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart AutoScout24: Restarting the app will resolve most errors.
2. Update the AutoScout24 App. Here is how:
   1. On Android goto PlayStore » Search for "AutoScout24" » Open AutoScout24: Buy & sell cars » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AutoScout24 » click "UPDATE".
3. Clear AutoScout24: Buy & sell cars app cache: Clearing cached data will force your app to retrieve the latest data directly from AutoScout24 servers.
   1. On Android, goto Settings » Apps » Select "AutoScout24: Buy & sell cars" » click Storage » click "Clear Cache".
4. Check AutoScout24 app permissions. If any of these permissions required to use your device's features are disenabled, AutoScout24 might not work.
5. Uninstall and reinstall AutoScout24. If nothing else has worked, completely uninstall AutoScout24 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing AutoScout24 not working

2. Fix AutoScout24 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make AutoScout24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to AutoScout24 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, AutoScout24 may not be able to connect to the Internet when running in the background.