Contact Mileage Tracker Customer Service

Why should I report an Issue with Mileage Tracker by Driversnote?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Driversnote Mileage Tracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Pause auto-tracking for as many days as you need. ※ Customize your reimbursement rate if it’s different from the IRS one. ※ Set reporting reminders so you never forget to report your miles. ※ Employees create & share consistent car log books with their managers. ※ Managers review and approve reimbursement expense claims in one simple overview. ※ Privacy - managers can only see the trips employees report. ※ Place an iBeacon in your car and Driversnote will record only your preferred vehicle's miles every time you enter or leave your car. ※ Get a free iBeacon when you sign up for the annual Basic subscription. ※ Looking for a quick answer to your question?

2. Join millions and ditch paper mileage logs with the most accurate automatic mileage tracker. ※ Completely automatic mileage tracking - no need to even open the app. ※ Track trips for multiple vehicles and workplaces. ※ Driversnote records all the needed information for a compliant IRS mileage log. ※ Automatic classification of trips as Business and Personal based on your work hours. ※ Record and categorize Medical and Charity miles to further maximize tax savings. ※ Claiming deductions by the actual expenses method?

3. Create reports with the percentage of miles you drove for business purposes. ※ Create separate reports for separate vehicles and workplaces. ※ Get your vehicle log books in PDF or Excel, or send them to your employer or accountant directly through the app. ※ Going on a holiday?

4. Visit our comprehensive Help Center straight from the app. ※ Our fantastic Support team is ready to assist you at any time at support@driversnote. com.

1. The stop trip button was located at the top of the screen behind other setting displays and camera lense which made it impossible to stop the tracking.

2. I want to track trips manually (and after the trouble I've had with trying to get to be ACCURATE with a manual trip, there's no way I'd trust it to track automatically).

3. Lately, I find trips of 49 miles which is actually many small trips where it did not stop amd record, but kept recording for many, many days on end as one big trip.

4. Support...is polite and tries very much to be helpful...tries.Shortly after setting up the iBeacon, it stopped tracking my husband's business mileage.

5. App uses well over 10% of my battery everyday you have to have physical activity turned on so they're tracking you when you walk through your own home not just when you're driving your vehicle for work purposes.

6. It's been asked that the app be upgraded to text or email when trips are not recorded for an amount of time a user sets on the app, but obviously this is not looked at as important enough of a feature.

7. It made entering a week of trips smoother as I know where I was Wednesday but I can't always remember what exact date it was.

8. We followed his clear instructions and now tracking is back up, simple as that! Would recommend!Using auto tracking with the Beaco installed iny car.

9. Too unreliable for regular business use, too bad because, when it works and auto tracks, it is an excellent app with lots of useful features for business expensing.Very accurate.

10. Were they to offer a cheaper option only for the app and not the tracker I'd be on it.It's a good app overall, but won't notify you if trips are not tracked for at least a week or more.

11. Days go by before I remember to check it and find out the system has not been tracking.

1. Fix Mileage Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mileage Tracker: Restarting the app will resolve most errors.
2. Update the Mileage Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Mileage Tracker" » Open Mileage Tracker by Driversnote » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mileage Tracker » click "UPDATE".
3. Clear Mileage Tracker by Driversnote app cache: Clearing cached data will force your app to retrieve the latest data directly from Mileage Tracker servers.
   1. On Android, goto Settings » Apps » Select "Mileage Tracker by Driversnote" » click Storage » click "Clear Cache".
4. Check Mileage Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Mileage Tracker might not work.
5. Uninstall and reinstall Mileage Tracker. If nothing else has worked, completely uninstall Mileage Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mileage Tracker not working

2. Fix Mileage Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mileage Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mileage Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mileage Tracker may not be able to connect to the Internet when running in the background.