Contact Porsche Drive Customer Service

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1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Porsche Drive.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I'm surprised that a company like Porsche, with a reputation for high quality and precision, would allow that reputation to be tarnished by unreliability and poor customer service.App works poorly, akin to 0.1v beta iteration, certainly not ready for production.

2. you are PORSCHE.. there needs to be a standard not just in your cars but user experience.Especially disquieting after scanning license that the selfie doesn't work (upside down, no red box, Android 10.

3. 5 minutes before my scheduled delivery/flip I was told via phone call that there was no vehicles in stock and there will be a month+ wait, that's more of an issue from manu and not all but wanted to mention it.Completely unreliable rental service.

4. Luxury rentals require flawless digital experienceGarbage.. everytime I try and choose a car.. it goes "oops something went wrong" yeaa.. your developers are WRONG.

5. I enter my zip and apparently I'm not in a service area, despite thinking I may rent when travelling, so I enter my email to stay informed but when I submit my info the app just goes back to the prior step.App is really terrible and barely works.

6. Refreshing or going back loses state, driver's license OCR fails and cannot proceed, address fields are repeated unnecessarily and not saved or validated correctly.

7. Not a great user experience.Does nothing but say something went wrong.

8. When choosing vehicle from Rental list, always says 'oops something wrong'.

9. If you call the 1888 number under Contact Us, nobody picks up the phone nor is there VM.

10. No way get past whatever went wrong.Glitchy app.

11. Both reservations I've made have been cancelled without notice less than 48 hours before the reservation date.

1. Fix Porsche Drive Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Porsche Drive: Restarting the app will resolve most errors.
2. Update the Porsche Drive App. Here is how:
   1. On Android goto PlayStore » Search for "Porsche Drive" » Open Porsche Drive » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Porsche Drive » click "UPDATE".
3. Clear Porsche Drive app cache: Clearing cached data will force your app to retrieve the latest data directly from Porsche Drive servers.
   1. On Android, goto Settings » Apps » Select "Porsche Drive" » click Storage » click "Clear Cache".
4. Check Porsche Drive app permissions. If any of these permissions required to use your device's features are disenabled, Porsche Drive might not work.
5. Uninstall and reinstall Porsche Drive. If nothing else has worked, completely uninstall Porsche Drive then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Porsche Drive not working

2. Fix Porsche Drive Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Porsche Drive be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Porsche Drive not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Porsche Drive may not be able to connect to the Internet when running in the background.