Contact Marines Customer Service

Why should I report an Issue with MarinesMobile®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Defense Media Activity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Keep up-to-date with an aggregated social media feed from all the Marine Corps' social media platforms.

2. Get up to the minute news and information from the United States Marine Corps on its official mobile app.

3. View the latest news, photos, videos, press releases, Marine messages, orders, and directives.

4. Share content from app to your social media sites.

5. Save items to your favorites for easy access and offline viewing.

6. Calculate and track your PFT and CFT score.

7. Opt-in to push notifications on important news from the U. S. Marine Corps.

1. The captions in the videos of the homepage are stuck since last year and not reflecting the content.This app does not load for me if I do not grant it permissions to access files, pictures, my camera, my location, etc.

2. Following the January 2020 update the App no longer is able to open the messages tab and crashes.Stuck at a loading circle after denying them access to my location and photos.

3. It wont let me enter a run time less than 29 minutes and going from a 30 minute run time to a 29 minute run time is failing according to the app? And theres no way to choose between a plank or crunches...?App freezes phone when trying to do anything besides the home page.

4. Why does this app need access to all of those things? We warned Marines about installing apps that request access to our devices in such a manner yet we have this app doing the exact same thing.It was just okay before.

5. Overall, it exudes the competency and class found in ever government-contracted app: just the bare minimum, and even then, barely.The contents, both news and video are top class.

6. Have a phone with a screen resolution beyond something found in 2014, and it doesn't know how to format the display.

7. The app opens good but never wast to load any of the pages I select.App won't open.

8. Click on a news story, and it takes you to a different story.

9. Videos have a completely unrelated message on the bottom.Downloaded the App and it was working well.

10. Can you give a time frame of a fix for this?Pft calculator is broke.

11. If access is required, they should state that.

1. Fix Marines Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Marines: Restarting the app will resolve most errors.
2. Update the Marines App. Here is how:
   1. On Android goto PlayStore » Search for "Marines" » Open MarinesMobile® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marines » click "UPDATE".
3. Clear MarinesMobile® app cache: Clearing cached data will force your app to retrieve the latest data directly from Marines servers.
   1. On Android, goto Settings » Apps » Select "MarinesMobile®" » click Storage » click "Clear Cache".
4. Check Marines app permissions. If any of these permissions required to use your device's features are disenabled, Marines might not work.
5. Uninstall and reinstall Marines. If nothing else has worked, completely uninstall Marines then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Marines not working

2. Fix Marines Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Marines be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Marines not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Marines may not be able to connect to the Internet when running in the background.