Contact Universal TV Remote Customer Service

Why should I report an Issue with Universal TV Remote - MyRem?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SoomApps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The remote itself only works half the time, you have to press buttons multiple times for them to work (not a tv nor phone issue, I've checked with different apps).

2. So i used this app, and it works perfectly.May I suggest an (improvement) idea on the app? Could you please make the buttons have some sort of fading or somehow look like they are pressed in the moment when you actually touch them (also, put an option for vibration) (at least on some of them like the mute button) also... Put some more options in the settings so the users can choose their way the app works.

3. I have downloaded many remote control apps in the last month and finally after 7 tries I had found one that works great with my new tv at home.

4. So I downloaded this universal remote control app and it works fast and flawlesslyVery helpful, since my father passed away several months ago, my mum start forgetting something.

5. If they could fix that it would definitely be 5 starsgreat, it works has one glitch on my model though.after pressing a button, have to press other button sometimes in order to press the first one again.

6. Now I have found myself stuck in a hospital for a week, they have a tv but have lost the remote and all of the ones that I had downloaded will not work because they are brand specific.

7. We sat next to each other and compared the Google Play app store menus and were perplexed by the differences in product options, we figured it had something to do with the phone manufacturer; I have an LG and she has a Samsung.

8. There are plenty of other free apps that do the same thing but have no disruptive ads or no ads at all.The only app that works for my hisense tv.

9. Don't bother with this trash.Its very nice because we had lost our TV remote ever since we got the TV, and with this app I don't even need to get off the couch to change the volume input or even turn on the TV.

10. Staff scrambles to find the remote, but I can just pull out my phone and switch it to whatever is most popular with everyone.

11. Ads are small and not intrusive.It works, but the ads are too annoying.

1. Fix Universal TV Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Universal TV Remote: Restarting the app will resolve most errors.
2. Update the Universal TV Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Universal TV Remote" » Open Universal TV Remote - MyRem » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Universal TV Remote » click "UPDATE".
3. Clear Universal TV Remote - MyRem app cache: Clearing cached data will force your app to retrieve the latest data directly from Universal TV Remote servers.
   1. On Android, goto Settings » Apps » Select "Universal TV Remote - MyRem" » click Storage » click "Clear Cache".
4. Check Universal TV Remote app permissions. If any of these permissions required to use your device's features are disenabled, Universal TV Remote might not work.
5. Uninstall and reinstall Universal TV Remote. If nothing else has worked, completely uninstall Universal TV Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Universal TV Remote not working

2. Fix Universal TV Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Universal TV Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Universal TV Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Universal TV Remote may not be able to connect to the Internet when running in the background.