Contact Remote Customer Service

Why should I report an Issue with Remote for Sony TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FreeAppsTV to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. To use the remote control, you must have your mobile / tablet on the same wifi network as your TV and you have to accept the message that appears on your TV.

2. "Remote for Sony TV" is an application that lets you control your TV.

3. It's a virtual remote but this app have all the features of the real remote.

4. Because the application runs through the wireless network, it is not necessary to be near the TV.

5. This app is neither an official Sony product, nor are we affiliated with the Sony company.

1. *Developers... If you make an app this good, don't ruin the end users experience with such forceful and intrusive call to actions and sales techniques!!! Shame.... App seemed ok lest closing pop ups every 10 seconds or so!! 🤔🤔🤔Grandma's tv kept harassing her for an update, but because she got Roku, we took away the TV remote, as Roku remote controls the TV essentials.

2. By spikesroid and really really works like a charm and very responsive app.Installed and ran for the first time, pops up a screen prompt asking the user to review and rate app but all of a sudden the app flickers between portrait and landscape mode amd continuously alternates between portrait, landscape and vice versa, so disappointingly app unusable, uninstalled.

3. But i would suggest the developer does something to stop ads from taking the whole screen during use because I end up tapping the add, and then my browser opens or play store opens and it gets messy with so many apps opened.

4. I would recommend finding another remote app unless you ate okay with constant ad anoyance.Works perfectly on the tv but it fails when your trying to buy the full version to get rid of the ads.

5. But when I press any button on remote tv doesn't respond.This app was working fine until the latest update.

6. After going through different apps in play store, finally found this app that works best.

7. Then it just went to hell :(My redmi has an inbuilt mi remote for different appliances.

8. But I am uninstalling because the ads are insanly intrusive and pop up blocking the remote after opening the app and then after every 5 or so remote control operations.

9. To be honest its nit yaof as bad if you look at othrr apps that spam you with full screen ads or popups you are forsed to tap to get rid of.

10. Hardly works keep tapping the buttons and may be it work for one or two times.

11. The fact most every attempt to change a volume or menu item within no less than 10 sec's has you backtracking and closing adds and linked content was certainly enough disregard all the positives.

1. Fix Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote: Restarting the app will resolve most errors.
2. Update the Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Remote" » Open Remote for Sony TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote » click "UPDATE".
3. Clear Remote for Sony TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote servers.
   1. On Android, goto Settings » Apps » Select "Remote for Sony TV" » click Storage » click "Clear Cache".
4. Check Remote app permissions. If any of these permissions required to use your device's features are disenabled, Remote might not work.
5. Uninstall and reinstall Remote. If nothing else has worked, completely uninstall Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote not working

2. Fix Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote may not be able to connect to the Internet when running in the background.