Contact Timelapse Customer Service

Why should I report an Issue with Timelapse - Sony Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Thibaud Michel to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Automatically take pictures with a certain time interval in Wifi Mode for your Sony camera.

2. This application will NOT create a video from your pictures. /!

1. Time inverals shorter than 5 seconds also resulted in frame skipping and uneven timing (though none of this is really the app developer's fault).Not perfect, but works fine... Shooting at night in 30sec mode i shows frame skipped notification but thats nothing to worry about because it still capture everything... I suggest if you can fix the phone screen timeout control that would be nice, because if you leave the phone untouched the screen can turn off automatically even while the app is still working, resulting in connection lost...Excellent App, just bought a Sony Rx100va which doesn't have the play memories anymore and Sony's imaging edge mobile app doesn't do time-lapse.

2. Just make sure you are using sony wifi smart remote "Imaging Edge" and will work just beautiful as any intervelometer but without any wires.Galaxy S8 + A7II - Every time the cellphone screen turns otf the Timelapse goes nuts... The only way Ive managed to make it work was to keep the screen always on... Not exactly the best solution.

3. This work's great, just connect with password from ctl smartphone, just make sure that the interval you set is greater than your shutter speed as it is total interval and not interval on top of time taken to take shotVery buggy, struggles to connect to camera, need to toggle other wifi camera connections to make it work.

4. There are some significant limitations, the camera basically acts as a router that your phone connects to, so your phone has no WiFi and also cannot leave the app for the entire duration of the time lapse.

5. If I connect thru NFC it will only allow to shoot in jpeg, but when connected through sony wifi smart remote will shoot in both jpeg and raw file.

6. Manually connect your phone to your camera's WiFi and then open the app.

7. Thanks again.Great app! To get this working with my sony a5100 I had to open the 'smart remote embedded' application on the camera.

8. Worked fine at home but when I was in national park, rural area (no wifi available) I can not get app to connect.

9. Besides that it is a good app.Thank you developing this app but I couldn't get camera to connect to my phone while I'm out and about.

10. I had to remove the post photo preview and set the camera settings to single shot, then it worked a treat.Super Excellent app.

11. Works fine on my RX100 V (selected RX100 IV in the app, as mark V was not an option; no support for RX0 either and couldn't get it to work on that).

1. Fix Timelapse Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Timelapse: Restarting the app will resolve most errors.
2. Update the Timelapse App. Here is how:
   1. On Android goto PlayStore » Search for "Timelapse" » Open Timelapse - Sony Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Timelapse » click "UPDATE".
3. Clear Timelapse - Sony Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from Timelapse servers.
   1. On Android, goto Settings » Apps » Select "Timelapse - Sony Camera" » click Storage » click "Clear Cache".
4. Check Timelapse app permissions. If any of these permissions required to use your device's features are disenabled, Timelapse might not work.
5. Uninstall and reinstall Timelapse. If nothing else has worked, completely uninstall Timelapse then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Timelapse not working

2. Fix Timelapse Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Timelapse be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Timelapse not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Timelapse may not be able to connect to the Internet when running in the background.