Contact Memory Games Customer Service

Why should I report an Issue with Memory Games: memory training?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SoftSer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Overall great app.Sometimes it doesn't show the pictures I have to memorize, so I have to just answer those tests by luck which ruins my score and makes the statistics kind of useless and inacurate.Make a game with 100 levels... Wich helps to improve memory, calculation, processing speed, IQ.. and which helps to over come confusion.. best challenging.. and hardening as levels crossing...I really like this app because it helps me to become a productive individual through brain skills and I enjoy using it and I love it also.I have a traumatic brain injury (amnesia) and this game helps a GREAT deal to retrain memory and helps me with focus! GREAT JOB! 5 STARS!There is a bug - sometime the training question （memorization stage ） would start with all blanks with nothing for you to seeAmazing! Training memory every day.

2. This helps me in my live and work.Very memory boosting apps.

3. I like it, I'm planning to purchase the pro version, but there is a very annoying bug that makes the squares empty and you can not memorize them.

4. Sometimes appears once, sometimes multiple time, so you can't actually play.

1. Fix Memory Games Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Memory Games: Restarting the app will resolve most errors.
2. Update the Memory Games App. Here is how:
   1. On Android goto PlayStore » Search for "Memory Games" » Open Memory Games: memory training » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memory Games » click "UPDATE".
3. Clear Memory Games: memory training app cache: Clearing cached data will force your app to retrieve the latest data directly from Memory Games servers.
   1. On Android, goto Settings » Apps » Select "Memory Games: memory training" » click Storage » click "Clear Cache".
4. Check Memory Games app permissions. If any of these permissions required to use your device's features are disenabled, Memory Games might not work.
5. Uninstall and reinstall Memory Games. If nothing else has worked, completely uninstall Memory Games then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Memory Games not working

2. Fix Memory Games Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Memory Games be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Memory Games not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Memory Games may not be able to connect to the Internet when running in the background.