Published by Masters of Memory

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Why should I report an Issue with Memory Ladder - Memory Trainer?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Masters of Memory to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Memory Ladder Customer Insights

1. I'm looking forward to install it.If you are a memory athlete, or just develop your memory - this app is one of a kind! All the popular ways of memory training are there: face/name, random words, numbers, cards - everything.

2. still, I'm making progress in learning people's names.A really excellent, well designed collection of memory games that covers all the bases.

3. Some things Id love to see added, an option for just first names and regular images! 10/10 appI saw this app in this device and realised it was soooo fun.

4. Uninstall this right away because there are a lot of other better alternatives.An amazing app for training memory on the go.

5. Afterall scoring is time bondThis app is good if you want to improve your memory.

6. I finally moved on to another app.This is definitely a one stop shop for memory training.

7. I don't see any sort of training or resource guide to help you learn any system for memorizing.

8. You cannot simply finish one level and can solve the next one, you need some training before actually be able to solve the next levels.

9. I've tried lots of Apps like this, but this is by far the best, lots of variation and so useful in improving your memory skills.

10. the face recognition game is flawed, it will count you wrong and display exactly the same thing you wrote as the correct answer.

11. I will definitely change my review if I am wrong.It's got a good variety of tests.

Steps to Troubleshoot & Fix Memory Ladder Issues

1. Fix Memory Ladder Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Memory Ladder: Restarting the app will resolve most errors.
  2. Update the Memory Ladder App. Here is how:
    1. On Android goto PlayStore » Search for "Memory Ladder" » Open Memory Ladder - Memory Trainer » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Memory Ladder » click "UPDATE".
  3. Clear Memory Ladder - Memory Trainer app cache: Clearing cached data will force your app to retrieve the latest data directly from Memory Ladder servers.
    1. On Android, goto Settings » Apps » Select "Memory Ladder - Memory Trainer" » click Storage » click "Clear Cache".
  4. Check Memory Ladder app permissions. If any of these permissions required to use your device's features are disenabled, Memory Ladder might not work.
  5. Uninstall and reinstall Memory Ladder. If nothing else has worked, completely uninstall Memory Ladder then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Memory Ladder not working


2. Fix Memory Ladder Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Memory Ladder be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Memory Ladder not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Memory Ladder may not be able to connect to the Internet when running in the background.

Reported Issues

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