Published by Preschool & Kindergarten Learning Kids Games

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Why should I report an Issue with Singapore Math: Learning Games?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Preschool & Kindergarten Learning Kids Games to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Singapore Math Customer Insights

1. Could you fix it as soon as possible (I'm using Samsung Note 9)I have a yearly subscription to this app, but when i download it on child's device, it asks me to subscribe.5 rocking your fight do you eyes and mouth me police and car do this games a do likesNo option to try firstWoah ini cocok bgt utk otak kita yang bodoh blh pake aplikasi ini doawnload sekarang jg loh ya fix seru bgtNever workedI recently installed this app onto my daughters tablet and she has been having so much fun playing all the different levels.

2. I absolutely love Kids Academy App.AwesomeMy 3 year old loves getting on here and playing and learning new numbers and learning different letters.

3. This app to helps make learning fun because of all the different sounds and noises it makes as you are playing some of the different games and activities.

4. I would highly recommend this app to anyone who wants to help get their child learning.My son loves playing this app.

5. Tons of printable worksheets to continue learning while offline and reinforce what they just learned.The app is fairly large, so it took a while to download.

6. My daughter is actually getting the understanding of math with this App all in thanks to the different teaching method of Singapore Math.

7. The app itself is free to download, but in order to access any of the games/activities you have to subscribe.

8. This is one game that as a parent I don't mind her playing it for hours on end.

9. I like how it has no Ads and keeps the child engaged in fun activities & videos.

10. The narrator encourages your child as they move along the game.

11. The games for her age are more of a review for her because she's way ahead in school, and ended up bumping the age up a bit to give her more of a challenge.

Steps to Troubleshoot & Fix Singapore Math Issues

1. Fix Singapore Math Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Singapore Math: Restarting the app will resolve most errors.
  2. Update the Singapore Math App. Here is how:
    1. On Android goto PlayStore » Search for "Singapore Math" » Open Singapore Math: Learning Games » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Singapore Math » click "UPDATE".
  3. Clear Singapore Math: Learning Games app cache: Clearing cached data will force your app to retrieve the latest data directly from Singapore Math servers.
    1. On Android, goto Settings » Apps » Select "Singapore Math: Learning Games" » click Storage » click "Clear Cache".
  4. Check Singapore Math app permissions. If any of these permissions required to use your device's features are disenabled, Singapore Math might not work.
  5. Uninstall and reinstall Singapore Math. If nothing else has worked, completely uninstall Singapore Math then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Singapore Math not working


2. Fix Singapore Math Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Singapore Math be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Singapore Math not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Singapore Math may not be able to connect to the Internet when running in the background.

Reported Issues