Contact 7Z Customer Service

Why should I report an Issue with 7Z: Zip 7Zip Rar File Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sociosoftware to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. doesn't do what it is supposed to do, U wish to give it 0 star, it asks for notification permission and when I oress the next button nothing happens and I get error message instead, waste of time.after install need unzip file it ask permission that cannot get than always show ADS!!!NOTE :THIS SUCK APPS IS NOT ON PLAY STORE!It does work.

2. This must be pulledIt worked great for extracting a 7zip file, to play on the PSP emulator, but not when I tried to use it on books on a rar file, but as I had no destination or understood what that was, or how to do that, this app did not work for me, 😭😭😭If you had just given a tutorial example about the destination thing, would of helped a lot.

3. Tried to extract a zip file and cancelled the process(click 'X' button inside the app)which leads lo complete delete of my zip file from my storage.

4. There's no menu or visible way of navigating to a directory to create a zip file or load an existing one.

5. You have bugs in your App.Terrible. I paid to upgrade and still get adverts svx and the app doesn't work.This app exist just to show Ads.

6. I don't even know how Google is allowing these types of Apps that does nothing but occupied space.

7. You mentioned the first screen I see when I turn the App on ... The first screen I see when I turn the App on is plain white.

8. But it kept asking for permission for notifications or otherwise it can't unzip.

9. You might say it’s a “perfect” white screen ... allowing me to do nothing.

10. But if you tap not exactly on the right pixel to next/close you get directed to the Appstore) trying to unzip one folder.

11. PS: In regards to your reply that 7Z works “perfectly” ... It, indeed does not.

1. Fix 7Z Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 7Z: Restarting the app will resolve most errors.
2. Update the 7Z App. Here is how:
   1. On Android goto PlayStore » Search for "7Z" » Open 7Z: Zip 7Zip Rar File Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 7Z » click "UPDATE".
3. Clear 7Z: Zip 7Zip Rar File Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from 7Z servers.
   1. On Android, goto Settings » Apps » Select "7Z: Zip 7Zip Rar File Manager" » click Storage » click "Clear Cache".
4. Check 7Z app permissions. If any of these permissions required to use your device's features are disenabled, 7Z might not work.
5. Uninstall and reinstall 7Z. If nothing else has worked, completely uninstall 7Z then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 7Z not working

2. Fix 7Z Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 7Z be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 7Z not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 7Z may not be able to connect to the Internet when running in the background.