Contact Live Sub Count Customer Service

Why should I report an Issue with Live Sub Count - Social Blade?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Social Blade to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. NOTE: As of Sept 2019 YouTube changed the way they deliver data to only show abbreviated subscriber counts meaning you only get the first three numbers, the rest being zeros.

2. View your favorite YouTubers live sub counter and get real-time updates every second direct from YouTube's API.

3. If the channel you're looking at is under 1000 subscribers it will still update in real time.

4. For larger channels it will only update when one of the first three numbers changes.

5. No more having to wait hours for the number on your channel to update!

6. Lookup a channel and click on the heart to add them to your favorites.

7. See your subscriber growth over the last minute with the added graph!

8. From there you get easy access to all of your favorite YouTubers!

9. For example 1000, 1010, 1020 or 123,000,000, 124,000,000.

10. Again this is a policy change by YouTube, nothing we can do about that.

11. Click the share button on the top right to share the experience with your friend!

1. I know that's not the app developers fault, but the unfortunate fact is that the app simply has no reason to exist anymore.For everyone, who isn't happy with how it's only showing abbreviated numbers, it used to show them fully, but that just isn't possible anymore, you won't find it anywhere, i would give 5 stars if you could compare two channels and maybe get a notification when one of them surpasses the other.DUMB DUMB DUMB! I looked and found my channel(@HappyCapy) and it worked.

2. For example, if a YouTube has "10.5k subs" according to YouTube, this app will always show the sub count as 10,500 subscribers, instead of the real number which would be somewhere between 10,500 and 10,600 The app USED to work properly, but no longer does because of YouTube changing its data policies in 2019.

3. so first, i press the share button and it tells me "unfortunately, Live Sub Count has stopped." and "Live Sub Count keeps stopping." And the last thing, some youtubers like Markiplier and CrankGameplays and others wont come up, like either their old channel that they renamed or someone trying to be them.

4. And another one in the desktop version of the social blade, it turns out that it doesn't really match the data with youtube studio.The sub count is stuck on a rounded number.

5. It keeps saying "User not found" even my channel exists and even i try to search my old channel name its still the same, i tried to put my channel link but it didn't work.

6. When I was able to stay on a page without it shutting down, it would freeze and not work.in the past this app is good enough but now i cannot search for my channel name.

7. Might be about the whole major record account transfer fiasco that's been happening with Youtube, but this app does NOT work right now.

8. I'll be checking back on this app later to see if there's any improvement and will edit my review accordingly.Sub counts are stuck on an even, rounded number, and however many times I restart the app, and my phone, it won't work.

9. This app does get a lot of heat because of YouTube's abbreviation of sub counts, which isn't SocialBlades fault but it was a bit dissapointing and incredibly simple looking.

10. Every time I closed the app it immediately opened itself again, every time showing another channel's subcount.

11. Just, don't use it.I regret downloading this application because after installing it, I couldn't find the channel that I have.

1. Fix Live Sub Count Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Live Sub Count: Restarting the app will resolve most errors.
2. Update the Live Sub Count App. Here is how:
   1. On Android goto PlayStore » Search for "Live Sub Count" » Open Live Sub Count - Social Blade » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Live Sub Count » click "UPDATE".
3. Clear Live Sub Count - Social Blade app cache: Clearing cached data will force your app to retrieve the latest data directly from Live Sub Count servers.
   1. On Android, goto Settings » Apps » Select "Live Sub Count - Social Blade" » click Storage » click "Clear Cache".
4. Check Live Sub Count app permissions. If any of these permissions required to use your device's features are disenabled, Live Sub Count might not work.
5. Uninstall and reinstall Live Sub Count. If nothing else has worked, completely uninstall Live Sub Count then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Live Sub Count not working

2. Fix Live Sub Count Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Live Sub Count be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Live Sub Count not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Live Sub Count may not be able to connect to the Internet when running in the background.