Contact SlimFast Together Customer Service

Why should I report an Issue with SlimFast Together?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SlimFast to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Choose your own SlimFast Weight-Loss Plan: Favorite Foods, Keto, the new Low-Carb Plan, or let SlimFast help you find the plan that’s right for you!

2. The SlimFast Favorite Foods Plan: Indulge in ALL your favorite foods and choose the SlimFast product line that is right for you, including SlimFast Original, Advanced Nutrition, Advanced Energy and Keto.

3. Choose Your SlimFast Plan: Choose between a weight loss or weight maintenance plan and receive customized, easy-to-use tools to reach your goals.

4. New daily progress metrics: In addition to calories and macros, water intake and activity, the SlimFast mobile app now allows you to track sleep, stress levels and measurements.

5. The SlimFast Keto Plan: Enjoy a low-carb, high fat and moderate protein-based Keto diet, mixed with decadent, indulgent and convenient SlimFast Keto products to enjoy at home or on-the-go. This is Keto made easy.

6. Daily Progress Tracking Dashboard: See your progress in real-time with a dashboard that tells you your calories and macros (for those following the SlimFast Keto Plan), water intake and activity.

7. Choose from SlimFast Advanced Nutrition, SlimFast Advanced Energy and SlimFast Keto. 

Not sure which SlimFast Plan to choose?

8. The NEW SlimFast Low-Carb Plan: From proteins and healthy fats to whole grains and vegetables, you can mix-and-match the SlimFast products and foods you love, while limiting your carb intake.

9. Shop for SlimFast Products: Find your favorite SlimFast products in our mobile app and purchase them in just a few clicks.

10. Start your weight loss* journey or keep the weight off with the FREE SlimFast Together Mobile App.

11. Download the new SlimFast Together Mobile app to lose the weight — and keep it off.

1. Would love to be wrong and that it gets easier to change once *in* the app, but the shopping confusing list, plus forced choice of adding a keto item (that I already have) to the list and lack of choice is no.Not the best... when you look up products the data base only has slim fast products so anything else you have to manually add, the barcodes for other items doesn't even exist.

2. Sometimes, when I add an item, the app removes an item from my meal plan, and the bar code scanner does not work consistently i really hope they fix this app and make it more streamline but judging by all the same negative comments it does not seem like this is it does not seem like a priority at all for slim fast witch is very sad to see just overall bad app!I just realized why I deleted the app last time.

3. The meal planner and the dashboard do not match and if you change something on one the other doesn't update so when you go back to the previous screen it just undoes what you just did.

4. **************************** The concept is GREAT but the app is horrible! Every time I custom made my menu, it would calculate a crazy number of macros and the next day everything that I created disappeared.

5. the only times I have had issues with it is when it claims I lost internet connection (I didn't) so I couldn't do anything on the app and when trying to add food it didn't have all odd the recipes and products to choose from.

6. The remove button in the meal planning area doesn't actually remove the item.

7. The in app feedback & support doesn't even work properly.Love the products.

8. This was great for the first week, even though I had to re-start my day a couple times due to an "unexpected error" or other app messages.

9. I can't add or edit any nutritional information to something that has already been added; I have to delete what I added and add it again.Update 2/10/22: I'd give a big fat zero if I could.

10. Each time you add or remove anything from a plan, it has to refresh, which takes aroubd 15 seconds.

11. I absolutely hate the slimfast app!!!!! I really wish this app worked, but this app is extremely slow adding products.

1. Fix SlimFast Together Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SlimFast Together: Restarting the app will resolve most errors.
2. Update the SlimFast Together App. Here is how:
   1. On Android goto PlayStore » Search for "SlimFast Together" » Open SlimFast Together » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SlimFast Together » click "UPDATE".
3. Clear SlimFast Together app cache: Clearing cached data will force your app to retrieve the latest data directly from SlimFast Together servers.
   1. On Android, goto Settings » Apps » Select "SlimFast Together" » click Storage » click "Clear Cache".
4. Check SlimFast Together app permissions. If any of these permissions required to use your device's features are disenabled, SlimFast Together might not work.
5. Uninstall and reinstall SlimFast Together. If nothing else has worked, completely uninstall SlimFast Together then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SlimFast Together not working

2. Fix SlimFast Together Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SlimFast Together be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SlimFast Together not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SlimFast Together may not be able to connect to the Internet when running in the background.