Published by James Ormiston on Nov 21, 2023

Report an issue with Marketing Assistant.
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Why should I report an Issue with Marketing Assistant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of James Ormiston to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Marketing Assistant

1. This application is used by marketing agencies around the world to perform various functions such as checking whether a website is operational and checking keyword rankings.

2. This is especially helpful when checked by different mobile devices to see where the keyword ranks in different cities, states, and countries.

Marketing Assistant Customer Insights

1. Also throws error about not being able to connect to serverEvery update always brings issues.. Every update also has a period of time that updating that app won't work for and then you have to hope it will finally update and work correctly.. when the app actually works then its good but all these darn updates that supposedly are fixing minor bugs just end up bringing more bugs and temporary glitches.

2. Outstanding app developer you can rely onUnintuitive and the update doesn't work sending you into a never ending cycle of it twlling you you need to update even when you've just installed the supposedly most recent version.

3. More than 5 keyword phrases now on page 1 of Google.Good when it actually works but every new update brings bugs and glitches.

4. Been using desktop version and mobile is makes it all even better.This works! You need to be patient and persistent for 3 months or so but then you'll see massive results.

5. Like right now for example it says update required but it won't actually update...Very frustrating app to work with.

6. Both John and Chris on support are responsive and make changes frequently to keep it compatible with gogl security updates.

7. Doesn't appear to respond to commands eg logging out so you're never sure about thingslove this app.

8. I have been using it for a few years now to track my rankings.

9. What started off as a small project has turned into a very useful monster of an app.

10. Helps with a few things and have Ben waiting for this release for a while.

11. Easy to setup in a few minutes.

Steps to Troubleshoot & Fix Marketing Assistant Issues

1. Fix Marketing Assistant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Marketing Assistant: Restarting the app will resolve most errors.
  2. Update the Marketing Assistant App. Here is how:
    1. On Android goto PlayStore » Search for "Marketing Assistant" » Open Marketing Assistant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Marketing Assistant » click "UPDATE".
  3. Clear Marketing Assistant app cache: Clearing cached data will force your app to retrieve the latest data directly from Marketing Assistant servers.
    1. On Android, goto Settings » Apps » Select "Marketing Assistant" » click Storage » click "Clear Cache".
  4. Check Marketing Assistant app permissions. If any of these permissions required to use your device's features are disenabled, Marketing Assistant might not work.
  5. Uninstall and reinstall Marketing Assistant. If nothing else has worked, completely uninstall Marketing Assistant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Marketing Assistant not working


2. Fix Marketing Assistant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Marketing Assistant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Marketing Assistant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Marketing Assistant may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I do not use the app associated with Marketing Assistant and no longer want it to be on my computer. Under GDPR - General Data Protection Regulation I'm requesting you to delete that data per my right to erasure. I believe you have one calendar month to respond to my request.

    — by Patrick Sipperly 3 years ago