Contact Singtel Prepaid hi!App Customer Service

Why should I report an Issue with Singtel Prepaid hi!App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Singtel Idea Factory Pte Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Get the best deals and redeem rewards at your fingertips! - Check your inbox for exclusive hi! Surprise offers.

2. App is the one-stop app for all your Singtel Prepaid needs with no data charges.

3. Available in English, Mandarin, Bahasa Indonesia, Burmese, Tamil and Bengali language.

1. How hard can it be to set up a live agent chat system for situations like this? *Edit* Had to call in to the hotline to complain before trying for the nth time to register and finally being successful.5yrs ago Singtel is the top 1 in Singapore, data speed faster than other company, now Singtel data speed slower than other, some place will get bad signal.

2. Cant use the app to buy plan with credit (continue button not showing up!), cant add new nets card (unknown error), charged for roaming but cant use/activate... Being forced to use the app instead of any web interface is a pain.I have never encountered an app with this many issues.

3. Singtel is a national disgrace to Singapore.Face detection does not work on redmi 10c running on Android 12 with latest official patch install.

4. Finally use other older redmi 9 phone to register the sim card and works without problem.Poor registration process.

5. Providing Passport/ID verification is also very big brother, why?Facial recognition doesn't seem to work for new prepaid SIM card registration.

6. Singtel will be getting a chargeback - if you lost money on a non working service do the same so this rort can be closed down.App kept freezing and would not allow me to activate my traveller's sim, so I did my money.

7. Took hours to 'register' and yet the SIM would not connect, rang the 'helpdesk' number and they don't know who Singtel are.

8. 5G Ultimate data plan, good for use at start in Malaysia, now getting worse than before, mostly no signal and get bad signal in Malaysia, that's really bad experience.Absolute disaster.

9. Singtel store could not help me either.Tried to register a new SIM.

10. Instead, I have to go all the way down to a singtel store just to get things done despite having gone through the self-registration process.

11. After several days attempting to top up my main account balance unsuccessfully, I finally managed to make a payment of $26 and guess what- the new balance is not being reflected inside the app.

1. Fix Singtel Prepaid hi!App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Singtel Prepaid hi!App: Restarting the app will resolve most errors.
2. Update the Singtel Prepaid hi!App App. Here is how:
   1. On Android goto PlayStore » Search for "Singtel Prepaid hi!App" » Open Singtel Prepaid hi!App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Singtel Prepaid hi!App » click "UPDATE".
3. Clear Singtel Prepaid hi!App app cache: Clearing cached data will force your app to retrieve the latest data directly from Singtel Prepaid hi!App servers.
   1. On Android, goto Settings » Apps » Select "Singtel Prepaid hi!App" » click Storage » click "Clear Cache".
4. Check Singtel Prepaid hi!App app permissions. If any of these permissions required to use your device's features are disenabled, Singtel Prepaid hi!App might not work.
5. Uninstall and reinstall Singtel Prepaid hi!App. If nothing else has worked, completely uninstall Singtel Prepaid hi!App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Singtel Prepaid hi!App not working

2. Fix Singtel Prepaid hi!App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Singtel Prepaid hi!App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Singtel Prepaid hi!App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Singtel Prepaid hi!App may not be able to connect to the Internet when running in the background.