Published by PEARL.GmbH

Report an issue with PEARL Store.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with PEARL Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of PEARL.GmbH to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

PEARL Store Customer Insights

1. Do it order too much from Pearl but when I do, I am satisfied with the price, service and friendly customer er service.Did not take the data from my account.

Steps to Troubleshoot & Fix PEARL Store Issues

1. Fix PEARL Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PEARL Store: Restarting the app will resolve most errors.
  2. Update the PEARL Store App. Here is how:
    1. On Android goto PlayStore » Search for "PEARL Store" » Open PEARL Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PEARL Store » click "UPDATE".
  3. Clear PEARL Store app cache: Clearing cached data will force your app to retrieve the latest data directly from PEARL Store servers.
    1. On Android, goto Settings » Apps » Select "PEARL Store" » click Storage » click "Clear Cache".
  4. Check PEARL Store app permissions. If any of these permissions required to use your device's features are disenabled, PEARL Store might not work.
  5. Uninstall and reinstall PEARL Store. If nothing else has worked, completely uninstall PEARL Store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PEARL Store not working


2. Fix PEARL Store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PEARL Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PEARL Store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PEARL Store may not be able to connect to the Internet when running in the background.

Reported Issues

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