Published by ALXLA on Aug 13, 2024

Report an issue with Samurai Swords Store.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Samurai Swords Store?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ALXLA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Samurai Swords Store image 1 contact Samurai Swords Store image 2

About Samurai Swords Store

1. Once your Samurai sword or Katana is forged in the virtual world, our master swordsmiths will bring it to life with unrivaled craftsmanship. ✔️ Revel in lifelike 3D graphics inspired by real Katana & Samurai swords. ✔️ Witness your Katana taking shape in real-time previews. ✔️ Save and modify your Samurai sword designs anytime. ✔️ Get hands-on with intuitive controls to zoom, spin, and rotate your Katana sword. ✔️ Design your Samurai sword in three Japanese atmospheric environments. ✔️ Enjoy an effortless and fun creation process. ✔️ Enter the Samurai’s Inner Circle with our VIP club for monthly coupons and exclusive Katana offers. ✔️ Discover hidden discounts on Samurai sword sets. ✔️ Earn rewards and benefits as an honored affiliate. ✔️ Select from various steel types for your Katana, including 1060 carbon steel, 1095 carbon steel, 9260 Spring steel, T10 tool steel and Tamahagane steel. ✔️ Customize your Samurai sword’s blade by folding to create intricate layers and patterns. ✔️ Achieve an authentic Hamon line on your Katana through clay tempering. ✔️ Choose from hundreds of Tsuba (Handguard), Habaki, Seppa, Fuchi, Kashira, and Menuki designs. ✔️ Feature animals, warriors, nature, or mythological creatures on your Katana, handcrafted from materials of your choice. ✔️ Make your Samurai sword unique with engraved text, images, different polishing styles, and naturally dyed colored blades. ✔️ Display or carry your Katana in style with custom bags, stands, and boxes. - Wakizashi - The sidekick of the Katana, perfect for close-quarter combat. - Tanto - A compact blade for swift actions, known for its piercing strength. - Nodachi - The mighty battlefield sword, wielded by Samurai for its impressive range and cutting ability. - Nagamaki – A traditional Japanese sword with an elongated handle, designed for sweeping strikes. - Ninjato – Favored by legends of the ninja, this straight blade is known for its speed and ease in handling. - Shirasaya Katana - A Katana with a natural wood mounting to protect the blade, representing simplicity and elegance. - Shirasaya Wakizashi - Similar to its larger counterpart, but in the versatile Wakizashi size. - Shirasaya Tanto – Combining the compact and sharp Tanto blade with a simplistic wood mounting for protection and style.

2. Engage in an immersive 3D experience as you craft custom Samurai swords, including the revered Katana.

3. Dive into the ancient art of the Samurai with our state-of-the-art app.

4. Choose from a variety of options to create a blade that speaks to your soul.

5. Your journey as a modern-day Samurai begins now.

6. Download and wield the power to create a legacy with your very own custom Katana or any other Samurai sword.

Samurai Swords Store Customer Insights

1. Othertimes, it won't load all of the customization options for the sword you want to build, and if you go back to customize one of the swords you saved onto your wishlist, the app starts to load in additional sword graphics that were not there before.Great concept, but it's not up to date.

2. I tried the online form before getting this app and I wasn't pleased when I found that some of the features and enhancements to add to the swords were missing from the app (like the double bohi option, a few sword bag designs and the kiriha zukuri kirissaki).

3. so while I can clearly recommend this app understand that you're going to have to deal some BS when you're in the middle of deciding what you want and you better remember your options or your choices or you want to run through all the options again.Saw some people complaining about the appbut when Intried it out myself,realized it was pretty neat! Cool designs,great quality materials, you'll never go wrong with this.

4. Keep up the good work!Everytime I tried to open the app it would take 10 minutes to load and end up crashingWhile the intent of this app is a great idea, it has some bugs that need to be addressed.

5. Besides the problems, it's a very good app that I would recommend to friends.I was wary at first since this is the first time I've seen an app that lets you customize and order your own sword.

6. Other than that major issue, a few grammatical errors here and there, and the fact that loading is a bit slow (understandable), its very nice.When I opened the app it would not load at all and all it did was stay on the loading screen forever it seemed like.

7. So I would not recommend to download this game.This was really good and informative app however while you're trying to select different options not long after you start the app it will automatically close itself out which is extremely disappointing and very freaking stupid.

8. Copper is spelt "Cooper" and the descriptions sometimes do not close when I push the button, causing me to have to save the sword, which takes a long time to do.

9. Thanks! I was wondering what that button was for!Depending on your budget, you can actually create and order some high quality swords at reasonable prices with this app.

10. There are a lot of combinations and features but I hope to see more in depth customization options in the future, such as choosing the depth of the sori or the style of the kissaki.

11. It surprised me that they used real carbon steel and they really sharpen the blade to make it suitable for cutting! Definitely using this app again to get more swords.

Steps to Troubleshoot & Fix Samurai Swords Store Issues

1. Fix Samurai Swords Store Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Samurai Swords Store: Restarting the app will resolve most errors.
  2. Update the Samurai Swords Store App. Here is how:
    1. On Android goto PlayStore » Search for "Samurai Swords Store" » Open Samurai Swords Store » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samurai Swords Store » click "UPDATE".
  3. Clear Samurai Swords Store app cache: Clearing cached data will force your app to retrieve the latest data directly from Samurai Swords Store servers.
    1. On Android, goto Settings » Apps » Select "Samurai Swords Store" » click Storage » click "Clear Cache".
  4. Check Samurai Swords Store app permissions. If any of these permissions required to use your device's features are disenabled, Samurai Swords Store might not work.
  5. Uninstall and reinstall Samurai Swords Store. If nothing else has worked, completely uninstall Samurai Swords Store then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Samurai Swords Store not working


2. Fix Samurai Swords Store Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Samurai Swords Store be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Samurai Swords Store not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Samurai Swords Store may not be able to connect to the Internet when running in the background.

Reported Issues