Contact SEWA Customer Service

Why should I report an Issue with SEWA?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sharjah Electricity & Water Authority to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The payment option is not working since long time, tried many times but message pop up always saying to try later.The application isn't very smart, I have been trying to register my account for 2 weeks, and everytime I get the error of "Connection Failure - Please try again".

2. How am I supposed to pay my SEWA bill if I cannot access my own account?Unable to know my password which i forgot.. Even after giving both email address and id.. It has given me one chance then saying account block and contact sewa.

3. After single chance it rejected the login.Not deserved even one star..worst service.application has features for the customer service, user friendly, but no use, sudden hike of the bill no clarification when ask, when raise a complain or request to them no response at all.

4. More work need to be done in term of downloading bills and payment receiptTotally useless!!! SEWA is charging an additional 1.75% service fee when payments are made through their app.

5. Forgetting passwords, ids, email address is very normal.. There must always be options available to manage if 3 out of 4 ids are correct and known to consumer.

6. Looks very old need an update with more options.This is usless application, waste of time.

7. I sent this screenshot to SEWA whatsapp customer service, and no reply.

8. First the bill payment should be more organized and easy to reach.

9. Payment should be made directly through the app not through another gateway.

10. Tried to create an account.

11. Unable to pass the username and password step.

1. Fix SEWA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SEWA: Restarting the app will resolve most errors.
2. Update the SEWA App. Here is how:
   1. On Android goto PlayStore » Search for "SEWA" » Open SEWA » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SEWA » click "UPDATE".
3. Clear SEWA app cache: Clearing cached data will force your app to retrieve the latest data directly from SEWA servers.
   1. On Android, goto Settings » Apps » Select "SEWA" » click Storage » click "Clear Cache".
4. Check SEWA app permissions. If any of these permissions required to use your device's features are disenabled, SEWA might not work.
5. Uninstall and reinstall SEWA. If nothing else has worked, completely uninstall SEWA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SEWA not working

2. Fix SEWA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SEWA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SEWA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SEWA may not be able to connect to the Internet when running in the background.