Published by Sertanta on Aug 21, 2024

Report an issue with Photo Collage.
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Why should I report an Issue with Photo Collage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sertanta to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Collage image 1 contact Photo Collage image 2

Photo Collage Customer Insights

1. Thanks for such a great photo tool!I had this app downloaded earlier this year but had to restore my phone, and for some reason it didn't get backed up like my other apps so it was gone.

2. The only word to describe it is FANTASTIC.I went to do my first collage, but I don't seem to be able to find the pics I want to use.

3. This app is exactly what I was looking for- many different and interesting layouts to choose from, with a huge selection of ways to personalize as much as I want.

4. I prefer it to other similar apps I've tried.This is my favourite collage app.

5. My only suggestion is to have the ability to choose all the photos I want for a project at the same time, and be able to see them set aside as I choose them.

6. Congrats to the amazing developers! 👏👏👏I have tried a few collage apps.

7. I only have access to a few pics, through this app, but they don't include the ones I want.just downloaded app so now navigating through it.

8. I downloaded 10 different apps and didn't like any of them, but I FINALLY found this one again and I am so happy to have it back.

9. Well, I went to make a collage and realized I needed to download it again but I couldn't remember which one it was.

10. So I want to make a collage of some of his photos.

11. The app itself is great.Use the wizard! The manual version is not intuitive.

Steps to Troubleshoot & Fix Photo Collage Issues

1. Fix Photo Collage Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Collage: Restarting the app will resolve most errors.
  2. Update the Photo Collage App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Collage" » Open Photo Collage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Collage » click "UPDATE".
  3. Clear Photo Collage app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Collage servers.
    1. On Android, goto Settings » Apps » Select "Photo Collage" » click Storage » click "Clear Cache".
  4. Check Photo Collage app permissions. If any of these permissions required to use your device's features are disenabled, Photo Collage might not work.
  5. Uninstall and reinstall Photo Collage. If nothing else has worked, completely uninstall Photo Collage then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Collage not working


2. Fix Photo Collage Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Collage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Collage not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Collage may not be able to connect to the Internet when running in the background.

Reported Issues