Contact Secure Web VPN Customer Service

Why should I report an Issue with Secure Web VPN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Secure Web to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. This app was the best I have ever seen but not anymore....now it's been acting up terribly,1st,the setting 1 doesn't have the 'connect' signal anymore,it's in such a way that you won't be able to get connected....and the setting 2,when it's connected,it'll just be like you are in a place without service, nothing works again on your phone until you disconnect it,you'll realise you have so many messages which has been pending.Please,is it ok for you guys to be like you were before this new you?I like this VPN a lot and was very happy with it since I start using it I never need another one but from last few updates it stop working.

2. Before i did not have a problem while using whtsapp call it was going in a good flow but after updating its not working cant even speak more than 10 seconds .

3. But for the last month, it has become the worst app i.e it doesn't show setting 1, setting 2 connects but doesn't work.

4. Please roll back your app version to the one of 4- 5 months back which was working fine for everyone.After installing the latest version, unable to connect.

5. it used to be a great app, but recently I have uninstalled and installed this app more than 5 time, yet each time I try to open the app, it keeps showing; an update tocom.securewebrequired to continue.

6. I am facing this issue in both settings 1 and 2, many times i am not able to try to change setting itself before fatal crash of application.

7. thanksEach time when startingn, it throw error secure web vpn stopped working and get closed.

8. It was working brilliantly but now it has become total useless.During the previous days, it used to work very well.

9. But i have already submitted system logs with feedback.this issue is from last 1 or 2 months only.

10. Setting 1 is connecting but nothing working.

11. Inhave uninstalled and installed your app many times but same issue.

1. Fix Secure Web VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Secure Web VPN: Restarting the app will resolve most errors.
2. Update the Secure Web VPN App. Here is how:
   1. On Android goto PlayStore » Search for "Secure Web VPN" » Open Secure Web VPN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Secure Web VPN » click "UPDATE".
3. Clear Secure Web VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Secure Web VPN servers.
   1. On Android, goto Settings » Apps » Select "Secure Web VPN" » click Storage » click "Clear Cache".
4. Check Secure Web VPN app permissions. If any of these permissions required to use your device's features are disenabled, Secure Web VPN might not work.
5. Uninstall and reinstall Secure Web VPN. If nothing else has worked, completely uninstall Secure Web VPN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Secure Web VPN not working

2. Fix Secure Web VPN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Secure Web VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Secure Web VPN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Secure Web VPN may not be able to connect to the Internet when running in the background.