Published by SD CODE

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Why should I report an Issue with Video Player - Popup, Background Audio For Videos?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SD CODE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Player Customer Insights

1. ❤❤❤❤❤❤❤❤This app is okay but I really wish I could play my videos in a normal order no repaying or shuffling whenever a video finishes it starts the first video I have and doesn't go on the next video in orderIt okay, i can play video, and also lock my phone, and the video will still be playing as background sound.

2. Can't find files which I've downloaded to play because the file explorer is damn awful & won't let me navigate to where files are saved :(Background Video Player.

3. Can you please guide my how can I play playlist in just a normal order (no shuffling, no repetition).little lag but Best so far since I can minimize/float and open other apps.

4. (honor 8x) thank u.It does play in background which is good, but it won't let you alter the playback speed.

5. thanksIt doesn't show all videos (an internal folder doesn't show at all) hope u fix.

6. Tiny, bug free, smooth, no lags, simplest user interface.

7. I can't listen to Salty Cracker at 1.6x! :-(.So far so good.

8. Exactly as I wanted and wondered.

9. Exactly what I wanted.

10. Needs to have an Ad-Free Version (paid) for an app this good.I don't like to comment on apps but this particular app is the exact app that I wanted No ads is excellent You watch and play your video while doing other things with your phoneAwsome..my concerns are ads, no search function, inability to read SD card and no zoom.

Steps to Troubleshoot & Fix Video Player Issues

1. Fix Video Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Player: Restarting the app will resolve most errors.
  2. Update the Video Player App. Here is how:
    1. On Android goto PlayStore » Search for "Video Player" » Open Video Player - Popup, Background Audio For Videos » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Player » click "UPDATE".
  3. Clear Video Player - Popup, Background Audio For Videos app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Player servers.
    1. On Android, goto Settings » Apps » Select "Video Player - Popup, Background Audio For Videos" » click Storage » click "Clear Cache".
  4. Check Video Player app permissions. If any of these permissions required to use your device's features are disenabled, Video Player might not work.
  5. Uninstall and reinstall Video Player. If nothing else has worked, completely uninstall Video Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Player not working


2. Fix Video Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Player may not be able to connect to the Internet when running in the background.

Reported Issues

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