Published by Lua Interactive on Jul 22, 2024

Report an issue with Lua Player-Popup Media Player.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Lua Player-Popup Media Player?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Lua Interactive to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Lua Player-Popup Media Player image 1 contact Lua Player-Popup Media Player image 2

About Lua Player-Popup Media Player

1. Play your videos with game or chatting screen. • Can start from external file managers with popup window mode, which is the most beneficial feature among video player apps. • Supporting high quality videos including 720p, 1080p and more, which depends on hardware and software decoder. • Now Audio play with floating window mode supported !! • Hiding and Restoring window any time, any place is the definitely unique feature for multitasking and only from this media player ! • Beautiful user experience within complicated multitasking popup window media player. • AB Repeat mode and auto-resize subtitle in accordance with window size are supporting. ★ Support for most video, audio file formats and codec. ★ Support for most subtitle file formats with online subtitle. ★ Automatic detect videos on device and from micro SD card. • H. 264, H. 265, H. • SAMI(. smi), . ssa/. ass, SubViewer(. sub), Subrip(. srt), MicroDVD(. • Read phone status an identity: to pause player when receiving incoming calls.

2. It needs for floating player being resized. • View network connections: To see network state. • Prevent phone/tablet from sleeping: to prevent your phone or device from sleeping during playback. • Draw over other apps: to draw floating window over any position.

3. With re-sizing in popup window and multitasking feature, Lua Player is by far the most powerful media player on android market.

4. Real multitasking means not just supporting a floating window, but supporting all menu and functionalities from pop-up window! • Easy to resize and move to any screen positions!

5. ☆ Are you looking for a Handy and less limited multitasking popup media player ?

6. Lua Player is a free and it plays most multimedia files and various streaming protocols.

7. Just enjoy the video and do anything else at the same time with this video player.

8. File subtitles and online subtitles is supporting and multi-audio selection as well.

9. Some of the screens are from the Big Buck Bunny licensed under the Creative Commons Attribution 3. 0.

10. It is supporting most codec with containers including MP4, AVI and more.

11. Some of the screens are from the Sintel licensed under the Creative Commons Attribution 3. 0.

Lua Player-Popup Media Player Customer Insights

1. Thanks.It's great but i think it may add an option about default play mode, which can switch to set it like a normal player instead of flow above other apps mode.

2. Feel free to contact meWon't play from an external drive...struggles with some formats...a constant error message when clicking on a video 'this media is not available to play' so it takes at least 2 attempts to play anything.

3. That would be dope with the way the layout is and how easy it is to resize the player your app would hands down be the best multi video popup player and would knock out all competition.

4. For instance, if you come to move the pop-up viewer to a different area of the screen, you'll accidently hit the seek bar and the video will jump forward 20 min, or you'll accidently turn the volume up, etc.I personally love this app and enjoy using it.

5. Its a popup that gives you as much control over it as your regular video player.

6. Like the g player they have an option as to where you can play 6 to 8 videos at the same time.

7. Yeah I quit right there just to write this bad review and try the alternative Pop up player.This popup player is by far the best one ive tried and i plan on keeping it.

8. If you keep everything the same the layout the design but just add an option to have more than one popup player.

9. I would definitely recommend this to my friends and to you.After testing several other popup videoplayers this one is the best player yet.

10. It Plays all kind of codecs! I hope you develop more settings like last screen position in popup mode.

11. The picture in picture or the hovering screen is perfectly dimensioned and not too small.. You have to go into settings to turn the option to continue where you left off.

Steps to Troubleshoot & Fix Lua Player-Popup Media Player Issues

1. Fix Lua Player-Popup Media Player Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Lua Player-Popup Media Player: Restarting the app will resolve most errors.
  2. Update the Lua Player-Popup Media Player App. Here is how:
    1. On Android goto PlayStore » Search for "Lua Player-Popup Media Player" » Open Lua Player-Popup Media Player » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Lua Player-Popup Media Player » click "UPDATE".
  3. Clear Lua Player-Popup Media Player app cache: Clearing cached data will force your app to retrieve the latest data directly from Lua Player-Popup Media Player servers.
    1. On Android, goto Settings » Apps » Select "Lua Player-Popup Media Player" » click Storage » click "Clear Cache".
  4. Check Lua Player-Popup Media Player app permissions. If any of these permissions required to use your device's features are disenabled, Lua Player-Popup Media Player might not work.
  5. Uninstall and reinstall Lua Player-Popup Media Player. If nothing else has worked, completely uninstall Lua Player-Popup Media Player then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Lua Player-Popup Media Player not working


2. Fix Lua Player-Popup Media Player Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Lua Player-Popup Media Player be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Lua Player-Popup Media Player not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Lua Player-Popup Media Player may not be able to connect to the Internet when running in the background.

Reported Issues