Contact PlayScore Pro Customer Service

Why should I report an Issue with PlayScore Pro - Full notation sheet music scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Organum to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. edit-included phone model so other users without a high-end camera won't expect high accuracyThis app is a complete game changer for me! I am a choir teacher, and I also teach an instruments class, and being able to scan music for my students is awesome!! It took me a minute to figure out where the XML files were on my phone, but I was able to upload to Google Drive, download to my computer and use them in two different music programs!! My mind was blown today! Thank you for this amazing app!What a huge waste of money and time.

2. Minimalist interface looks all hip and whatever, but lacks any intuitive functionality... "C /\ \ /" is apparently "Save" or possibly "Saved" but no clue where it saves it or what it names it (making it impossible to search for it!) without going to the apps web page to find out it is saving music scores in the camera folder.

3. I will be asking for a refund.This software does exactly what I need at $100s less than other sheet music notation scanners.

4. What in theory is a great idea, turned out to be a dissapointment.Meh. I guess it works a little, but its kind of hit and miss on my S8+... the source sheet must be perfectly clean, evenly and very brightly lit, no creases or shadows, and the notes must all be spaced out pretty far for it to recognize them.

5. If it does, it is not user friendly as my only options are to take another picture or upload from camera - only to hear music playing in the wrong key and tempos at super speed.

6. I sing in a chorus and use MuseScore (another great piece of software!) to learn my music and generate mp3 learning tracks.

7. It's not perfect, but it's free.It says that you can save midi and XLM format but the only thing it does is to play the photographed sheet music.

8. Another member of the chorus has a copy of expensive music notation software and it makes more scanning errors than this $10 software.

9. The features mentioned specific to Android do not work, and while there is a save feature after playing music, it doesn't save anywhere.

10. I was able to email the file to my computer and have a midi score.

11. However, I am incredibly disappointed with it! I tried the free version before I purchased the pro and I cannot see a difference between the two (other than being able to save an audio file).

1. Fix PlayScore Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PlayScore Pro: Restarting the app will resolve most errors.
2. Update the PlayScore Pro App. Here is how:
   1. On Android goto PlayStore » Search for "PlayScore Pro" » Open PlayScore Pro - Full notation sheet music scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PlayScore Pro » click "UPDATE".
3. Clear PlayScore Pro - Full notation sheet music scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from PlayScore Pro servers.
   1. On Android, goto Settings » Apps » Select "PlayScore Pro - Full notation sheet music scanner" » click Storage » click "Clear Cache".
4. Check PlayScore Pro app permissions. If any of these permissions required to use your device's features are disenabled, PlayScore Pro might not work.
5. Uninstall and reinstall PlayScore Pro. If nothing else has worked, completely uninstall PlayScore Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PlayScore Pro not working

2. Fix PlayScore Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PlayScore Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PlayScore Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PlayScore Pro may not be able to connect to the Internet when running in the background.