Contact Telephony Backup (Calls & SMS) Customer Service

Why should I report an Issue with Telephony Backup (Calls & SMS)?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RYO Software to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Please add automatic cloud backup service and security system.Doesn't show all logs or messages, let alone unlimited call logs.It's not showing the deleted call logsI used this prg.

2. You should build more Apps like this which will do daily backups Automatically when something arrives and it doesn't require internet connection to back things up to the Mobile Storage or Device Storage.

3. Keep up man!!! Just Amaizing!!!I like the app but cant seem to find the excel file that the logs are suppose to import to on ur phone.

4. " Exported to storage xxxx/xxx How do I find this folder ?Nice app.

5. Your export message doesn't help.

6. Would be nice to figure it outWhere are the exports.

7. Man it is awesome!!! I can't say about others but, it is working for me as it should.

8. Been looking.

9. It is great.

1. Fix Telephony Backup (Calls & SMS) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Telephony Backup (Calls & SMS): Restarting the app will resolve most errors.
2. Update the Telephony Backup (Calls & SMS) App. Here is how:
   1. On Android goto PlayStore » Search for "Telephony Backup (Calls & SMS)" » Open Telephony Backup (Calls & SMS) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Telephony Backup (Calls & SMS) » click "UPDATE".
3. Clear Telephony Backup (Calls & SMS) app cache: Clearing cached data will force your app to retrieve the latest data directly from Telephony Backup (Calls & SMS) servers.
   1. On Android, goto Settings » Apps » Select "Telephony Backup (Calls & SMS)" » click Storage » click "Clear Cache".
4. Check Telephony Backup (Calls & SMS) app permissions. If any of these permissions required to use your device's features are disenabled, Telephony Backup (Calls & SMS) might not work.
5. Uninstall and reinstall Telephony Backup (Calls & SMS). If nothing else has worked, completely uninstall Telephony Backup (Calls & SMS) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Telephony Backup (Calls & SMS) not working

2. Fix Telephony Backup (Calls & SMS) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Telephony Backup (Calls & SMS) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Telephony Backup (Calls & SMS) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Telephony Backup (Calls & SMS) may not be able to connect to the Internet when running in the background.