Published by Starmax

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About Runmifit

1. The mobile phone monitors incoming calls and pushes the call notification to the smart watch to let you know who is calling. 4.

2. The mobile phone reads the SMS and pushes the SMS notification to the smart watch.

3. The core functions of the application are: SMS content, call forwarding. 3.

4. You can read the text and details of the SMS on the wearable device. 5.

5. Display the steps, heart rate, sleep, exercise history tracked by the smart watch.

Runmifit Customer Insights

1. I've never gone into this thinking it's going to be 100% accurate but would give me a very good representation of the correct numbers but when you've been tracking you heart rate and BP for months to get a better grasp of some problems and all the data dissappear with an update its pretty upsetting.The app continually will not sync with my fitness tracker.

2. Messages and calls never show and have never shown, takes a while to connect, sleep tracking doesn't always work and isn't very accurate.

3. I've tried just about everything to get it to work properly but am having no luck.It seems ok at first, but any update and you lose all data.

4. After about a week of using the watch, I can no longer get the app to sync 100% , it stops anywhere from 52% - 76% and then closes and reopens the app several times until I closes it completely.

5. This app definitely needs some fixes!It's really a 3.5 but that's not an option.. my 1 and only complaint really is every time there is an update to the app I loose all the previous days I've tracked.

6. Whenever I play an audio message in WhatsApp, the Runmifit app splash screen takes over the whole screen, vanishes after a second, then repeats until the audio message is complete.

7. very disappointed that I wasted my money on this product! Also I have an Android which is not an option to link your phone and the instructions given are too vague and unhelpful.

8. It does not connect to Google fit and will not share data.

9. Why is it doing that? How are these two activities related?Device keeps disconnecting from the app on my phone, but it shows on the band that it is connected to a device.

10. I can only track my steps, sleep patterns don't get recorded when it doesn't connect.

11. Every time the app updates it won't sync and even when there isn't an update at times it won't sync.

Steps to Troubleshoot & Fix Runmifit Issues

1. Fix Runmifit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Runmifit: Restarting the app will resolve most errors.
  2. Update the Runmifit App. Here is how:
    1. On Android goto PlayStore » Search for "Runmifit" » Open Runmifit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Runmifit » click "UPDATE".
  3. Clear Runmifit app cache: Clearing cached data will force your app to retrieve the latest data directly from Runmifit servers.
    1. On Android, goto Settings » Apps » Select "Runmifit" » click Storage » click "Clear Cache".
  4. Check Runmifit app permissions. If any of these permissions required to use your device's features are disenabled, Runmifit might not work.
  5. Uninstall and reinstall Runmifit. If nothing else has worked, completely uninstall Runmifit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Runmifit not working


2. Fix Runmifit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Runmifit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Runmifit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Runmifit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I cannot get the app to recognize my device anymore, so I cannot set me time or keep track of my walking progress.

    — by Sharon Bosley 2 years ago

  • How do I brighten the display its a tad dull

    — by John king 2 years ago

  • My runmifit not charging

    — by Mr darren motion 2 years ago

  • cannot open Runmifit

    — by Robert C Serafin 2 years ago

  • Runmifit on my phone no longer recognizes my watch. I can't get it to add my bracelet. What can I do?

    — by April Doherty 2 years ago

  • I can't add my device to my runmifit app on my phone. It gives me a device to add but the circle turns and nothing happens. It used to be connected, but it became disconnected and I can't reconnect it.

    — by April Doherty 2 years ago

  • I am confused by app. It seems as if I should login to my email account initially, but it doesn't allow special characters in password. If I just use the password I created for the app, it says reacquire for 59 seconds, then just dies. What do I do?

    — by Lindsay L Robertson 2 years ago

  • Can’t get phone and message notifications on watch

    — by Fred J Grimaldi 2 years ago

  • My watch does not show temperature. How do I fix this?

    — by John Finch 2 years ago

  • I can not get my tracker to connect to my phone. I have done everything on the trouble shooting section but still not connecting. The time is all out of sequence.
    I have restarted the watch, app & Bluetooth. My phone is picking up the tracker but the app will not accept it. Please can you help?

    — by Christine Graham 2 years ago

  • I can’t get my watch to charge. It has only two bars showing and just stays at that number.

    — by Lorraine Steffen 2 years ago

  • I stink at tech stuff. If someone could call me for help 214-862-8860

    — by William DiMaria 2 years ago

  • The oxygen, blood pressure, and heart rate start testing then screen goes blank and no reading happens. Ironically, in the few months that I've had it, just twice it actually did randomly capture my blood pressure in the middle of the night but only 2 times. Everything else works even temperature.

    — by Sara 2 years ago

  • I seem to have lost the strap that covers to battery charge side of my Runmifit watch. How do I order a new one?

    — by Nancy Spencer 2 years ago

  • Heart and blood pressure monitors say testing but no results in the app. What shall I do?

    — by Viktória 2 years ago

  • My time is 10 minutes off and stuck in military style. I have charged it and reset it but it's still ten minutes behind and in military style.

    — by Emma Marks 2 years ago

  • Trying to create an account, followed instructions to set up (through this site) but am not receiving a verification code

    — by Jan LaBreche 2 years ago

  • I need a code for my mobile runmifit app

    — by Christina Reagan 2 years ago

  • My runmifit watch gives me false readings on blood pressure based on the readings of my own blood pressure machine. Can this be fixed? Watch shows 120/74 but at same time my Omron bo machine showed 158/108

    — by Greg Brownell 2 years ago

  • Hi, my watch is unable to connect to the app, also, the time is 5 minutes off. How can I reset it? I only bought it about 2-3 months ago. Other than that, its a great watch! But I do need it to tell correct time :(

    — by Lori Ellen Hendrickson 2 years ago

  • Watch stopped working 3rd request for contact

    — by Richard Rummell 2 years ago

  • My watch is fully charged and won't come on. I cannot get it to connect with my Android

    — by Doris Bartlett 2 years ago

  • Can’t new watch to turn on

    — by Bill 2 years ago

  • New watch, won’t turn on, keeps syncronizing

    — by Bill 2 years ago

  • Is it possible to order a different color wristband

    — by Marjorie Garrant 2 years ago

  • My week old watch stopped working please send me a new one

    — by Richard Rummell 2 years ago

  • CANT SEEM TO GET MY WATCH TO WORK IT WONT DO THE UPDATE AND ASK FOR A CODE WHEN I TRY TO PUCHIN THE CODE ITS SAY NOT LEGAL U DONT GET ENOUGH TIME TO PUNCH IN IN WHAT CAN I DO HELP PLEASE

    — by irene pagano 2 years ago

  • No complaint, I just can't figure out how to get the band of to charge the device. I lost the instructions of course

    — by Donna Ladisheff 2 years ago

  • Had my wstch for a week. It now stopped working

    — by Richard Rummell 2 years ago

  • This is not a complaint but rather a quest for help. I have lost my watch, I have no idea wether it has been stolen. Is there any way I could track it? its battery is off by now, I have been searching for it everywhere for more than a week now. Thanks

    — by julie 2 years ago

  • I recently received my watch, problem is I received 3 and I only ordered 1. What is your return policy and information to send back the two extra ones!

    — by Alec Sherman 2 years ago

  • Heart and blood pressure monitors say testing but no results

    — by Dennis Jones JP 2 years ago

  • The item is to large for my wrist. Not only the band but the tracker itself. It sticks out beyond my wrist on both side and catches on things.
    I would like to return it for a refund. Thanks

    — by Sharon Fuller 2 years ago

  • hjavint hard time downloading app for the fitnus watch need help this is all ne to me thaqnke u james irene husbandi used a different emaill add xebec56us@redacted the one i used to reg the watch with fitnus watch i want to download the app for the watch to my desktop computer so i can transfer to the watch hlp please

    — by irene pagano 2 years ago

  • Having trouble creating account

    — by Gregory A Cummins 2 years ago

  • hiow do i transfer c to f, and convert weight to lbs

    — by joy k 2 years ago

  • My Runmifit charge barely lasts one day! Pease respond to this issue…this is my second request.
    Thank you,
    Liz

    — by Liz Anastasia 2 years ago

  • My mother-in-law has asked me to contact your company in regards to your fit watch. It has stopped working and you can't turn it in. I have tried everything I could to fix the issue but it is still not turning on. How can we correct this issue or replace the watch if necessary.

    — by Leonard C Shumaker 2 years ago

  • No display - charged for thé first time and haven’t had a screen display since. Plugged back in to charge (assuming it hadn’t charged successfully), screen came on showing full charge but then shut off and nothung since.

    — by Kerrie Mason 2 years ago

  • Hi,
    I have misplaced my Runmifit S20-BB14 charger, is there anyway I can charge it without the charger?
    Or can I use the app to search for my charger? Please kindly help me. Thanks

    — by Racheal Chukwuemeka 2 years ago

  • Hello, I've only had my watch for 2 days so far and the battery is already reading it's over half way drained. On Amazon where I purchased the watch says one charge will give you 7 days. There is no way possible this watch is going to mast another 5 days without dieing. I'll be lucky if it diesnt die before tomorrow....

    — by Shianna Turner 2 years ago

  • The oxygen, blood pressure, and heart rate start testing then screen goes blank and no reading happens. Everything else works even temperature.

    — by Melanie barnett 2 years ago

  • I don't know how to register Runmifit with my email address.

    — by Jean Potter 2 years ago

  • No way of re-charging watch. Cannot connect to an App

    — by Anne Jones 2 years ago

  • Cant set date and time on new watch

    — by Marie Bowen 2 years ago

  • I got a new phone. Loaded the app. I already have an account, but could not go between my email and text on phone to enter the sms code. How do I do?

    — by Ann Scott 2 years ago

  • My display will not show time or any other function. My watch is fully charged.

    — by Julian Bukowski 2 years ago

  • Cannot turn off
    Time to drink promp

    — by Olive Sharma 2 years ago

  • Ever since August 2nd, the sleep section of the app doesn't update each night. I tried deleting the data and removing plus reinstalling the app but it still doesn't work. All the other section do get updated.

    — by Sylvie Lanthier 2 years ago

  • I'd like to change the email that I signed up with from jamielwyatt21@redacted to jamielwyatt19@redacted so that I can sync my data with Google fit. Please help me with this ...

    — by Jamie Wyatt 2 years ago

  • What are the letters for pairing with phone? I have 3 sets

    — by Jeff Streckfuss 2 years ago

  • My Runmifit S5-A83E does not turn on anymore

    — by Graham Clark 2 years ago

  • The verification code numbers are not working, is the symbol at the end needed as I don't know what it is?

    — by Olive Sanderson 2 years ago

  • Our watches aren't working

    — by Robert Yeomans 2 years ago

  • Hello, Thank you. This is my second watch. i have compared accuracies to my home equipment and found it very close. i thought I had an account. Watch and app are functioning well. Is there a way to download my daily, weekly or monthly data on heart rate and blood pressure ? Writing it out and transferring to email is time-consuming. I am looking for a shortcut. i want to send data to my physician.
    Sincerely, John

    — by JOHN E HACKER 2 years ago

  • Heart rate blood pressure n blood oxygen sensors not working. Says its testing but won't give readings. No data in app either

    — by Kenneth Munnings 2 years ago

  • Sleep graph sleep/wakeup times are off

    — by Daisy Sobers 2 years ago

  • Re s5 fitness watch, the temperature on it work but the blood pressure, oxygen and heart apps, just start testing, then screen goes off so won't give me any results, I have reset it checked my settings and still cannot get any readings of those, everything else on watch works.

    — by Sally Pugh 2 years ago

  • I can't register my watch, I don't get a code in my email.

    — by Judith Taylor 2 years ago

  • Can't download app abd Can't do the time and date how do I change the time

    — by Graham Applin 2 years ago

  • For over 2 months now the connection between wrist band and smartphone drops and can only be reconnected by re-booting the phone when data is then updated. Blue tooth enabled, Wi-Fi ok I've re-set wrist band twice. Phone data storage is within capacity gave cleared device cache.

    — by Kevin Speakman 2 years ago

  • I need to purchase a USB rechargeable Point to recharge my watch . What do I need to buy . Thank you .

    — by Keith Oakley 2 years ago

  • My tracker won’t turn on at all
    I’d appreciate some help, I can’t find anything online or in the booklet that comes with it

    — by Erin 2 years ago

  • my runmifit watch will not charge......what should I so

    — by Bonnie Flaherty 2 years ago

  • I just bought the Runmfit watch, I have it fully charged. It is says on my app that it is disconnected. I can't see how I am doing with my tracking. Please help me. Thanks

    — by Marjan VandenBrink 2 years ago

  • My watch no longer displays text messages or tracks my sleep? Does it need to be updated?

    — by Casey Reece 2 years ago

  • How do I use the watch to find my phone?

    — by Sue 2 years ago

  • Re s5 fitness watch, the temperature on it work but the blood pressure, oxygen and heart apps, just start testing, then screen goes off so won't give me any results, I have reset it checked my settings and still cannot get any readings of those, everything else on watch works.

    — by Melanie barnett 2 years ago

  • How do I return this item.it wasn't what I expected..

    — by Ron Gellner 2 years ago

  • Can’t set date and time

    — by Nicholas House 2 years ago

  • Trying to create an account. Wont accept my email.

    — by Kim Herrmann 2 years ago

  • My display will not show time or any other function. It's fully charged.

    — by ELIABETH COOK 2 years ago

  • i cant get the sleep part to work on my watch. i wore it all night everything else works except that. please help thank you

    — by Debra Bercot 2 years ago

  • having trouble. with ny watch.would stay on to track my steps.very disaposit.

    — by Shirley Armbrust 2 years ago

  • I can not disconnect it to recharge it. Do not have the button as shown in picture to press on

    — by Lynn Quamme 2 years ago

  • My watch keeps losing minutes and I cannot synch it to app -- the app on the phone does not allow me to sign in. The email associated with the app could be vjdraeger@redacted. Please respond back to me using the msn email. Thanks.

    — by vdraeger 2 years ago

  • My runmifit will not pair to my samsung A21 phone

    — by Michele Angelo Zaninello 2 years ago

  • All issues now sorted. Thank you for your help. Regards.

    — by Thomas Cramlington 2 years ago

  • Thank you, I'm now trying to pair with phone, got to location permission page, set "Allow only while using the app" can't get out of the page to go further?? Please help

    — by Thomas Cramlington 2 years ago

  • PLEASE RE-SEND VERIFICATION CODE

    — by Thomas Cramlington 2 years ago

  • I am not getting Verification Code on phone, just a reacquire message

    — by Thomas Cramlington 2 years ago

  • Hello,
    My watch only holds a charge for one day. I only use it for counting my steps
    Please advise,
    Thank you,
    Liz

    — by Liz Anastasia 2 years ago

  • I bought 2 Fitness bracelets. I need to return both. can you get me proper instructions.

    — by Pam Wells 2 years ago

  • Thus will not pick up my heart rate, 02, etc

    — by Patti Piegdon 2 years ago

  • I downloaded the Runmifit app and it gives you 60 seconds to receive emailed code, but I don't receive the email before the time runs out.

    — by Steve 2 years ago

  • My new watch is dead; cannot recharge it

    — by walkyria Batista 2 years ago

  • Runmifit sleep graph color is incorrect on my phone display. Yellow is indicated as rem sleep and green is awake. Color should be reversed. Yellow on graph is rem sleep but us actually awake time. How to correct it.

    — by Charlie Fey 2 years ago

  • new....will not charge.

    — by Sandra Frith 2 years ago

  • I have just purchased a new Houan watch. I’ve set it up with runmifit and I can’t get the current time to sync with my phone. Everything else is fine. Is there a fault or is there something else I should do. Thanks

    — by Andrina 2 years ago

  • Cannot set temperature it stay on 55 Celsius my body is not that hot I would combust

    — by Judy de Jong 2 years ago

  • I'm trying to set up my account but it won't give me an email for verification verification I've tried several different emails

    — by Kimberly Thompson 2 years ago

  • I am having trouble disconnecting the strap and fitness tracker to recharge it. I am trying to pull it apart as it shows on the internet but it is not coming apart. (This is the first time I have done this)

    — by Lana Trick 2 years ago

  • I am trying to connect to the app on my samsung s20 and it will not send the verification code.

    — by Cassandra Arcila-Knortz 2 years ago

  • Can't find code. Is there a charge for the app?

    — by Mary 2 years ago

  • My device will not charge when I plug it into a usb charger

    — by Kelvin Alonzo Anderson 2 years ago

  • why does m runmifit watch says 10/09 or 20/29 & not the time of day
    paul

    — by Paul Riddiough 2 years ago

  • Hi i bought the watch but its not working can you please me in connecting

    — by Shalini 2 years ago

  • cant figure out how to det up watch. need to talk to someone

    — by Suzi kalmus 2 years ago

  • i created an acct on this web site to send this msg. i am unable to login to app on fitnus tracker.

    — by Farris Wooton 2 years ago

  • The watch is on metric system and I live in the US. Is there anyway to change that and if not, how may I return the watch for a refund

    — by Patricia Young 2 years ago

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