Contact Runmifit Customer Service

I am trying to activate my account in the runmifit app. It asks for email and password, but doesn't allow any characters in password and does send me the verification code to activate the app.

My room fit is not working anymore. It won’t connect to the phone

I can not reset my watch...can you help me please...I have tried the factory reset several times and the AI service said to do a manual reset with a pin near the charging port, but there is no place to reset it?

My smart watch keeping ringing the last person who called me and it won't shut off.

How do I change my Runmefit phone

I have one of your F58 units. The blood sugar measurement is off and I can't figure out whether it is a defect in the product or it just needs adjusting to center around the real numbers. Can you advise?

Cannot change date or time on the runmifit tracker

when I log in you are supposed to send me a verification code to my email and I never receive any code. Therefore I cannot pair my phone and watch

How do I file a claim for my watch. The wristband is broken. I have owned this watch for less than 90 days. Peace

I am getting a message that says device disconnected. Please send me instructions how to connect the device. 🙏

I have 2 watches, bought in February neither one will charge.

We have just purchased two watched Gts2 Foc1 and cannot get either working
call me 705-888-2691

We have just purchased two watched Gts2 Foc1 and cannot get either working

My watch has disconnected and I am not able to charge it

How do you adjust the walking stride on my new fitness tracker HR Runmefit

My watch won't turn on and I don't see a power button. I did see it was fully charged.

Do you have a telephone number to call and speak with you ?
Does this watch require an apple cell phone.
If so, how stupid.
Please let me know.
If so I guess I will have to return it.
Should have mentioned that before I bought it.

Account deletion request

I have had my RunMifit for several months. However, both parts of my strap have cracked, and I require a replacement.

Would you please advise where I can purchase a replacement strap and the cost.

I'm UK based.

Regards

Kelvin Lewis

My watch stopped giving me my steps and my calories and I don’t know why can you please help me

My watch stopped giving me my steps and my calories and I don’t know why can you please help me

Watch just Stopped working ???
Can’t get screen on it had a full charge it won’t turn on
It was working fine it vibrated and shut itself off
Doesn’t show green light at all
What’s up with this????

I cannot log in I'm not receiving a verification code through my email

I'm not receiving a verification

my app no longer shows any past readings, only shows current readings on that are on the watch, past readings are gone, Id like this back as it keeps me in track with my health, how to fix??

My watch doesn't change time zones while traveling?

How can I buy replacement wrist bands and from what company? Please advise.
By the way, I really like this fitness tracker!!! So glad I bought it

The time is incorrect on my run merit, how do I change it?

Hi I have an Android Phone and I purchased the runmewELL WHfit Bracelet I would like it to help me find my phone but it will only ring the phone if the phone is open. When I set the phone down it goes into sleep mode and when it is in sleep mode it doesn't ring the phone ? How can I fix this? Thank you

I have tried to sign up through the app. It says that I will recieve a verification code but that code is not coming to my email.

To whom it may concern,

I have been looking at the Fitnus watch & understand it interfaces with the runmifit app. Considering buying. Need to know what the maximum bpm alert heart rate is -- in other words what is the maximum beats per minute you can program it to give you an alert or an alarm when you exceed that amount?

I currently have a Samsung Galaxy Watch5 Pro. As far as I can tell, it does not interface with the runmifit app?

I need another charger for my F1-4B14 runmefit watch, the magnetic one. Is there some retail store I can get it from?

Watch does not keep proper time. How do I adjust the time?

How can I pick my call in my watch ?
there is only comming red button to cut the call ?

Want to return items. Need address. Would like a phone number please.

My watch has stopped working. I do not know why. I charged it Sunday it was working fine yesterday and it was working last night. I got up this morning and the device was fine. Then this afternoon, a few hours ago in fact, the screen is blank and black. I have it on the charger, there is no indication that it is in fact charging. I pressed the part of the screen for three seconds that should turn the watch on. And there is simply nothing happening. Suggestions?

I cant log into runmifit. Says no acount but won't send code

1) Can I change the time from Military time to standard time?
2) How do I set-up/view Sleep Monitoring?
3) Can I take off the "mountaineering" view?

Trying to set up my watch but I never get a code have tried a dozen times

The code sent to me when registering expired and I'm not able to complete registration

Can not get connected. Verification code not working.

The app will not send a code to my email address. #2 the smart watch will not sync to the app. I've Uninstalled it 3 times

Blood pressure reading is extremely different that doc. Office.
119/75 with runmefit right now
157/92 at doctor office right now.

I purchased my runmifit in July 2022 and today the watch band broke off on the metal clasp side leaving the end in the watch itself. Is there a warranty on this or can I remove the broken part and put a new band on it?

i purchased the fitness tracker i just recieved it it worked for one day now it wont turn on never got a charger with it how can this be handle exchange it or refund thankyou for your time number on box gjs220303227bk

Watch will not charge.

App won't send me notification to register.

Can not connect watch and phone

Watch purchased from Amazon 5/ 2022. Watch face went black 11/2022

Trying to register with app.
Hit get code but never receive an email.

Can’t seem to find device

What is phone number to contact u?

it states that health will run every 15 minutes yet why is there no history on my android phone?

My Fitbit cannot answer calls

Trying to register a Fitnus device. The access code sent to my phone does not work.

Can not reset the time on the watch

I bought my Fitnus tracker several months ago and connected it to the app without any problems. Yesterday morning it was suddenly disconnected. Cannot get it to reconnect. HELP!

I bought my Fitnus tracker several months ago and connected it to the app without any problems. Yesterday morning it was suddenly disconnected. Cannot get it to reconnect. HELP!

Can not connect to your server, no verification Code, your instruction say use my email to receive code, then next sentence says Account & PW are not interoperable with email account (don't understand)

Strap is broken. Need replacement in black

I cannot get the device to add.

Watch face blacked out. Was purchased via Amazon this year.

I turned on notifications in the phone app but I am not receiving notifications on the fitness tracker/watch

Not able to charge my wrist clock, try different chargers but it just quit on me please help

Not able to charge my phone what can I do

I keep getting an error message saying server error when I'm trying to set the unit settings I've tried turning phone and device off and back on uninstalled and reinstalled the app resetting everything nothing is fixing the problem please contact me with what needs to be done either email or text or call 636-354-8179 please and thank you so much

Watch band broke when trying to charge up. Please send replacement asap to me at 2620 Wendover rd, Parkville, MD 21234” and advise me at email address or 443-928-3389 thank you

Watch band broke when trying to charge up. Please send replacement asap to me at 2620 Wendover rd, Parkville, MD 21234” and advise me at email address or 443-928-3389 thank you

Cannot connect cannot charge

How do I return my watch, the readings are. not accurate and now it won't reconnect to my phone, had it about a week and am not happy with it.

I need a new band for my watch. Where can I get one?

Hi, this is really not a complaint but a question. I would like to know if I can download a blood glucose app ? Have like the heart rate and blood pressure and blood oxygen.

Donna

My app won't connect to my watch and I've turned off the watch reset the watch uninstalled the app reinstalled the app turned off my phone and back on also repaired the watch pairing it several times turned on and off the Bluetooth I'm not sure what else to do when I go to the app it starts to come up and then it gets out of the app please help me figure out what's going on thank you

Unable to update my Fitness Tracker HR on my iphon

I would like to know if I can download blood glucose app onto my runmifit tracker

I am very frustrated with getting my watch to work and I have written before. I forgot my password and can’t get anywhere so I took on a new password just to get through to you. I hope you will contact me ASAP. I have been trying to get this watch working for two weeks now! Thanks.

Just recharged my watch for the first time and now it will not come back on

I have not been able to connect on app and stay on it, I have forgotten my password and cannot get in and when I have, I can’t get the step screen to work. I just need a lot of help in working this device and getting it started. It has been very frustrating and I have tried, multiple times.

I just received my Runmifit today, set it up with my iphone and it stopped working. When I try to get a screen, it just stays black. Help

I cannot get the app to recognize my device anymore, so I cannot set me time or keep track of my walking progress.

How do I brighten the display its a tad dull

My runmifit not charging

cannot open Runmifit

Runmifit on my phone no longer recognizes my watch. I can't get it to add my bracelet. What can I do?

I can't add my device to my runmifit app on my phone. It gives me a device to add but the circle turns and nothing happens. It used to be connected, but it became disconnected and I can't reconnect it.

I am confused by app. It seems as if I should login to my email account initially, but it doesn't allow special characters in password. If I just use the password I created for the app, it says reacquire for 59 seconds, then just dies. What do I do?

Can’t get phone and message notifications on watch

My watch does not show temperature. How do I fix this?

I can not get my tracker to connect to my phone. I have done everything on the trouble shooting section but still not connecting. The time is all out of sequence.
I have restarted the watch, app & Bluetooth. My phone is picking up the tracker but the app will not accept it. Please can you help?

I can’t get my watch to charge. It has only two bars showing and just stays at that number.

I stink at tech stuff. If someone could call me for help 214-862-8860

The oxygen, blood pressure, and heart rate start testing then screen goes blank and no reading happens. Ironically, in the few months that I've had it, just twice it actually did randomly capture my blood pressure in the middle of the night but only 2 times. Everything else works even temperature.

I seem to have lost the strap that covers to battery charge side of my Runmifit watch. How do I order a new one?

Heart and blood pressure monitors say testing but no results in the app. What shall I do?

My time is 10 minutes off and stuck in military style. I have charged it and reset it but it's still ten minutes behind and in military style.

Trying to create an account, followed instructions to set up (through this site) but am not receiving a verification code

I need a code for my mobile runmifit app

My runmifit watch gives me false readings on blood pressure based on the readings of my own blood pressure machine. Can this be fixed? Watch shows 120/74 but at same time my Omron bo machine showed 158/108

Hi, my watch is unable to connect to the app, also, the time is 5 minutes off. How can I reset it? I only bought it about 2-3 months ago. Other than that, its a great watch! But I do need it to tell correct time :(

Watch stopped working 3rd request for contact