contact Runmifit

Contact Runmifit

Published by Starmax
Updated: Jul 23, 2022

Report an issue with Runmifit.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with Runmifit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Starmax to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Runmifit Features and Description

The main function of Runmifit is to connect the bracelet, take photos remotely, find mobile phones, remote music, information push, call reminder and other functions.

contact Runmifit image 2   contact Runmifit image 2

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I keep getting an error message saying server error when I'm trying to set the unit settings I've tried turning phone and device off and back on uninstalled and reinstalled the app resetting everything nothing is fixing the problem please contact me with what needs to be done either email or text or call 636-354-8179 please and thank you so much

    — by Tina Schmidt 1 week ago

  • Watch band broke when trying to charge up. Please send replacement asap to me at 2620 Wendover rd, Parkville, MD 21234” and advise me at email address or 443-928-3389 thank you

    — by C L Schaffner 1 week ago

  • Watch band broke when trying to charge up. Please send replacement asap to me at 2620 Wendover rd, Parkville, MD 21234” and advise me at email address or 443-928-3389 thank you

    — by C L Schaffner 1 week ago

  • Cannot connect cannot charge

    — by Fran 1 week ago

  • How do I return my watch, the readings are. not accurate and now it won't reconnect to my phone, had it about a week and am not happy with it.

    — by Del Kelly 2 weeks ago

  • I need a new band for my watch. Where can I get one?

    — by GEORGE KOSTE 2 weeks ago

  • Hi, this is really not a complaint but a question. I would like to know if I can download a blood glucose app ? Have like the heart rate and blood pressure and blood oxygen.


    — by Donna Bouchard 2 weeks ago

  • My app won't connect to my watch and I've turned off the watch reset the watch uninstalled the app reinstalled the app turned off my phone and back on also repaired the watch pairing it several times turned on and off the Bluetooth I'm not sure what else to do when I go to the app it starts to come up and then it gets out of the app please help me figure out what's going on thank you

    — by Tina Schmidt 2 weeks ago

  • Unable to update my Fitness Tracker HR on my iphon

    — by Laurence Lyons 3 weeks ago

  • I would like to know if I can download blood glucose app onto my runmifit tracker

    — by Donna Bouchard 3 weeks ago

  • I am very frustrated with getting my watch to work and I have written before. I forgot my password and can’t get anywhere so I took on a new password just to get through to you. I hope you will contact me ASAP. I have been trying to get this watch working for two weeks now! Thanks.

    — by Lisa Feldman 3 weeks ago

  • Just recharged my watch for the first time and now it will not come back on

    — by Walt Vanderpool 3 weeks ago

  • I have not been able to connect on app and stay on it, I have forgotten my password and cannot get in and when I have, I can’t get the step screen to work. I just need a lot of help in working this device and getting it started. It has been very frustrating and I have tried, multiple times.

    — by Lisa Feldman 4 weeks ago

  • I just received my Runmifit today, set it up with my iphone and it stopped working. When I try to get a screen, it just stays black. Help

    — by Catherine Clement 1 month ago

  • I cannot get the app to recognize my device anymore, so I cannot set me time or keep track of my walking progress.

    — by Sharon Bosley 1 month ago

  • How do I brighten the display its a tad dull

    — by John king 1 month ago

  • My runmifit not charging

    — by Mr darren motion 1 month ago

  • cannot open Runmifit

    — by Robert C Serafin 1 month ago

  • Runmifit on my phone no longer recognizes my watch. I can't get it to add my bracelet. What can I do?

    — by April Doherty 1 month ago

  • I can't add my device to my runmifit app on my phone. It gives me a device to add but the circle turns and nothing happens. It used to be connected, but it became disconnected and I can't reconnect it.

    — by April Doherty 1 month ago

  • I am confused by app. It seems as if I should login to my email account initially, but it doesn't allow special characters in password. If I just use the password I created for the app, it says reacquire for 59 seconds, then just dies. What do I do?

    — by Lindsay L Robertson 1 month ago

  • Can’t get phone and message notifications on watch

    — by Fred J Grimaldi 1 month ago

  • My watch does not show temperature. How do I fix this?

    — by John Finch 1 month ago

  • I can not get my tracker to connect to my phone. I have done everything on the trouble shooting section but still not connecting. The time is all out of sequence.
    I have restarted the watch, app & Bluetooth. My phone is picking up the tracker but the app will not accept it. Please can you help?

    — by Christine Graham 1 month ago

  • I can’t get my watch to charge. It has only two bars showing and just stays at that number.

    — by Lorraine Steffen 1 month ago

  • I stink at tech stuff. If someone could call me for help 214-862-8860

    — by William DiMaria 2 months ago

  • The oxygen, blood pressure, and heart rate start testing then screen goes blank and no reading happens. Ironically, in the few months that I've had it, just twice it actually did randomly capture my blood pressure in the middle of the night but only 2 times. Everything else works even temperature.

    — by Sara 2 months ago

  • I seem to have lost the strap that covers to battery charge side of my Runmifit watch. How do I order a new one?

    — by Nancy Spencer 2 months ago

  • Heart and blood pressure monitors say testing but no results in the app. What shall I do?

    — by Viktória 2 months ago

  • My time is 10 minutes off and stuck in military style. I have charged it and reset it but it's still ten minutes behind and in military style.

    — by Emma Marks 2 months ago

  • Trying to create an account, followed instructions to set up (through this site) but am not receiving a verification code

    — by Jan LaBreche 2 months ago

  • I need a code for my mobile runmifit app

    — by Christina Reagan 2 months ago

  • My runmifit watch gives me false readings on blood pressure based on the readings of my own blood pressure machine. Can this be fixed? Watch shows 120/74 but at same time my Omron bo machine showed 158/108

    — by Greg Brownell 2 months ago

  • Hi, my watch is unable to connect to the app, also, the time is 5 minutes off. How can I reset it? I only bought it about 2-3 months ago. Other than that, its a great watch! But I do need it to tell correct time :(

    — by Lori Ellen Hendrickson 2 months ago

  • Watch stopped working 3rd request for contact

    — by Richard Rummell 2 months ago

  • My watch is fully charged and won't come on. I cannot get it to connect with my Android

    — by Doris Bartlett 2 months ago

  • Can’t new watch to turn on

    — by Bill 2 months ago

  • New watch, won’t turn on, keeps syncronizing

    — by Bill 2 months ago

  • Is it possible to order a different color wristband

    — by Marjorie Garrant 2 months ago

  • My week old watch stopped working please send me a new one

    — by Richard Rummell 2 months ago


    — by irene pagano 2 months ago

  • No complaint, I just can't figure out how to get the band of to charge the device. I lost the instructions of course

    — by Donna Ladisheff 2 months ago

  • Had my wstch for a week. It now stopped working

    — by Richard Rummell 2 months ago

  • This is not a complaint but rather a quest for help. I have lost my watch, I have no idea wether it has been stolen. Is there any way I could track it? its battery is off by now, I have been searching for it everywhere for more than a week now. Thanks

    — by julie 2 months ago

  • I recently received my watch, problem is I received 3 and I only ordered 1. What is your return policy and information to send back the two extra ones!

    — by Alec Sherman 2 months ago

  • Heart and blood pressure monitors say testing but no results

    — by Dennis Jones JP 2 months ago

  • The item is to large for my wrist. Not only the band but the tracker itself. It sticks out beyond my wrist on both side and catches on things.
    I would like to return it for a refund. Thanks

    — by Sharon Fuller 2 months ago

  • hjavint hard time downloading app for the fitnus watch need help this is all ne to me thaqnke u james irene husbandi used a different emaill add [email protected] the one i used to reg the watch with fitnus watch i want to download the app for the watch to my desktop computer so i can transfer to the watch hlp please

    — by irene pagano 2 months ago

  • Having trouble creating account

    — by Gregory A Cummins 2 months ago

  • hiow do i transfer c to f, and convert weight to lbs

    — by joy k 2 months ago

  • My Runmifit charge barely lasts one day! Pease respond to this issue…this is my second request.
    Thank you,

    — by Liz Anastasia 2 months ago

  • My mother-in-law has asked me to contact your company in regards to your fit watch. It has stopped working and you can't turn it in. I have tried everything I could to fix the issue but it is still not turning on. How can we correct this issue or replace the watch if necessary.

    — by Leonard C Shumaker 2 months ago

  • No display - charged for thé first time and haven’t had a screen display since. Plugged back in to charge (assuming it hadn’t charged successfully), screen came on showing full charge but then shut off and nothung since.

    — by Kerrie Mason 2 months ago

  • Hi,
    I have misplaced my Runmifit S20-BB14 charger, is there anyway I can charge it without the charger?
    Or can I use the app to search for my charger? Please kindly help me. Thanks

    — by Racheal Chukwuemeka 2 months ago

  • Hello, I've only had my watch for 2 days so far and the battery is already reading it's over half way drained. On Amazon where I purchased the watch says one charge will give you 7 days. There is no way possible this watch is going to mast another 5 days without dieing. I'll be lucky if it diesnt die before tomorrow....

    — by Shianna Turner 2 months ago

  • The oxygen, blood pressure, and heart rate start testing then screen goes blank and no reading happens. Everything else works even temperature.

    — by Melanie barnett 2 months ago

  • I don't know how to register Runmifit with my email address.

    — by Jean Potter 2 months ago

  • No way of re-charging watch. Cannot connect to an App

    — by Anne Jones 2 months ago

  • Cant set date and time on new watch

    — by Marie Bowen 2 months ago

  • I got a new phone. Loaded the app. I already have an account, but could not go between my email and text on phone to enter the sms code. How do I do?

    — by Ann Scott 3 months ago

  • My display will not show time or any other function. My watch is fully charged.

    — by Julian Bukowski 3 months ago

  • Cannot turn off
    Time to drink promp

    — by Olive Sharma 3 months ago

  • Ever since August 2nd, the sleep section of the app doesn't update each night. I tried deleting the data and removing plus reinstalling the app but it still doesn't work. All the other section do get updated.

    — by Sylvie Lanthier 3 months ago

  • I'd like to change the email that I signed up with from [email protected] to [email protected] so that I can sync my data with Google fit. Please help me with this ...

    — by Jamie Wyatt 3 months ago

  • What are the letters for pairing with phone? I have 3 sets

    — by Jeff Streckfuss 3 months ago

  • My Runmifit S5-A83E does not turn on anymore

    — by Graham Clark 3 months ago

  • The verification code numbers are not working, is the symbol at the end needed as I don't know what it is?

    — by Olive Sanderson 3 months ago

  • Our watches aren't working

    — by Robert Yeomans 3 months ago

  • Hello, Thank you. This is my second watch. i have compared accuracies to my home equipment and found it very close. i thought I had an account. Watch and app are functioning well. Is there a way to download my daily, weekly or monthly data on heart rate and blood pressure ? Writing it out and transferring to email is time-consuming. I am looking for a shortcut. i want to send data to my physician.
    Sincerely, John

    — by JOHN E HACKER 3 months ago

  • Heart rate blood pressure n blood oxygen sensors not working. Says its testing but won't give readings. No data in app either

    — by Kenneth Munnings 3 months ago

  • Sleep graph sleep/wakeup times are off

    — by Daisy Sobers 3 months ago

  • Re s5 fitness watch, the temperature on it work but the blood pressure, oxygen and heart apps, just start testing, then screen goes off so won't give me any results, I have reset it checked my settings and still cannot get any readings of those, everything else on watch works.

    — by Sally Pugh 3 months ago

  • I can't register my watch, I don't get a code in my email.

    — by Judith Taylor 3 months ago

  • Can't download app abd Can't do the time and date how do I change the time

    — by Graham Applin 3 months ago

  • For over 2 months now the connection between wrist band and smartphone drops and can only be reconnected by re-booting the phone when data is then updated. Blue tooth enabled, Wi-Fi ok I've re-set wrist band twice. Phone data storage is within capacity gave cleared device cache.

    — by Kevin Speakman 3 months ago

  • I need to purchase a USB rechargeable Point to recharge my watch . What do I need to buy . Thank you .

    — by Keith Oakley 3 months ago

  • My tracker won’t turn on at all
    I’d appreciate some help, I can’t find anything online or in the booklet that comes with it

    — by Erin 3 months ago

  • my runmifit watch will not charge......what should I so

    — by Bonnie Flaherty 3 months ago

  • I just bought the Runmfit watch, I have it fully charged. It is says on my app that it is disconnected. I can't see how I am doing with my tracking. Please help me. Thanks

    — by Marjan VandenBrink 3 months ago

  • My watch no longer displays text messages or tracks my sleep? Does it need to be updated?

    — by Casey Reece 3 months ago

  • How do I use the watch to find my phone?

    — by Sue 3 months ago

  • Re s5 fitness watch, the temperature on it work but the blood pressure, oxygen and heart apps, just start testing, then screen goes off so won't give me any results, I have reset it checked my settings and still cannot get any readings of those, everything else on watch works.

    — by Melanie barnett 3 months ago

  • How do I return this wasn't what I expected..

    — by Ron Gellner 3 months ago

  • Can’t set date and time

    — by Nicholas House 3 months ago

  • Trying to create an account. Wont accept my email.

    — by Kim Herrmann 3 months ago

  • My display will not show time or any other function. It's fully charged.

    — by ELIABETH COOK 3 months ago

  • i cant get the sleep part to work on my watch. i wore it all night everything else works except that. please help thank you

    — by Debra Bercot 3 months ago

  • having trouble. with ny watch.would stay on to track my steps.very disaposit.

    — by Shirley Armbrust 3 months ago

  • I can not disconnect it to recharge it. Do not have the button as shown in picture to press on

    — by Lynn Quamme 3 months ago

  • My watch keeps losing minutes and I cannot synch it to app -- the app on the phone does not allow me to sign in. The email associated with the app could be [email protected] Please respond back to me using the msn email. Thanks.

    — by vdraeger 3 months ago

  • My runmifit will not pair to my samsung A21 phone

    — by Michele Angelo Zaninello 3 months ago

  • All issues now sorted. Thank you for your help. Regards.

    — by Thomas Cramlington 3 months ago

  • Thank you, I'm now trying to pair with phone, got to location permission page, set "Allow only while using the app" can't get out of the page to go further?? Please help

    — by Thomas Cramlington 3 months ago


    — by Thomas Cramlington 3 months ago

  • I am not getting Verification Code on phone, just a reacquire message

    — by Thomas Cramlington 3 months ago

  • Hello,
    My watch only holds a charge for one day. I only use it for counting my steps
    Please advise,
    Thank you,

    — by Liz Anastasia 3 months ago

  • I bought 2 Fitness bracelets. I need to return both. can you get me proper instructions.

    — by Pam Wells 3 months ago

  • Thus will not pick up my heart rate, 02, etc

    — by Patti Piegdon 3 months ago

  • I downloaded the Runmifit app and it gives you 60 seconds to receive emailed code, but I don't receive the email before the time runs out.

    — by Steve 3 months ago

  • My new watch is dead; cannot recharge it

    — by walkyria Batista 3 months ago

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