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Why should I report an Issue with Roche ME?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of RDME FZCO to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Roche ME Customer Insights
Steps to Troubleshoot & Fix Roche ME Issues
1. Fix Roche ME Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Roche ME: Restarting the app will resolve most errors.
Update the Roche ME App. Here is how:
On Android goto PlayStore » Search for "Roche ME" » Open Roche ME » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Roche ME » click "UPDATE".
Clear Roche ME app cache: Clearing cached data will force your app to retrieve the latest data directly from Roche ME servers.
On Android, goto Settings » Apps » Select "Roche ME" » click Storage » click "Clear Cache".
Check Roche ME app permissions. If any of these permissions required to use your device's features are disenabled, Roche ME might not work.
Uninstall and reinstall Roche ME. If nothing else has worked, completely uninstall Roche ME then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Roche ME not working
2. Fix Roche ME Server issues & Internet Connection
Check network connection: An unstable Internet will make Roche ME be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Roche ME not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Roche ME may not be able to connect to the Internet when running in the background.